American Tax ServiceReviews of americantaxservice.com

Major scam! Fake investigation $500 to tell you nothing except to lure you in when you are in fight or flight & scared because you are getting nastygrams from the IRS. They ask for huge upfront payment & say they will communicate w your IRS agent & take care of everything for you. FALSE, they then dont communicate, miss deadlines & appointments where you are left hanging & could get in major trouble. I had to reach out & communicate with my IRS agent myself, who was more helpful than they were. I cancelled all services, asked for my money back, waiting for deposit back. Run, run, run......

Do not , I repeat go with these fake scammers . They did nothing for us and charged 4000 . They took 4 months to do our taxes and never called IRS for the money we owe . We reported them and they sold our information. Our bank accont was jepordized . We had to call all 3 credit bureaus to freeze our account . they are theives . Do not be scammed , they work from there garage. Amerixa tax service (repent, God will get you, You will feel his wrath , repent) .

The initial contact representative is very talented in selling you a dream. He gets you hooked & sets up their full payment upfront while still guaranteeing me that I would get a 100% Forgiveness of all IRS Tax Debts. He says that he examined my financial statements & is certain that I will qualify for a Fresh Start. When you leave him there is a big change in the level of responsiveness you get. They ask for my documents & then they came back to me saying I owed $5K for the 2023 year & that I can pay them an additional $3500 so they can do my taxes for the next 3yrs (after $6500 that has been put in a 3yr Payment Plan with another horrible agency United) or pay IRS $5K now. I urge them to reevaluate them & include my LLC information. It now comes back where I am entitled to a $1200 refund. After they realize that I am no longer dealing with Chemo Brain & can see clearly, I get nothing but delays. They wait 2yrs from April 2023 until April 2025 to talk about any real solutions. Their solution is an inflated Payment Plan of $715 per month for 72 months which is the total $50K that IRS is saying I owe. So being a Cancer Survivor on a fixed income, I can not afford that large amount. Also where is this IRS Forgiveness Program I qualify for??? They now have 6 months of Bank Statements that show no monies left over but hand me this nonsense like its a true good faith offer. Mind you I am able to drop $3K in penalties in one phone call to the right person at IRS. So actual they just added an additional $8900 ($6500 over 3yrs) to my $50,000 owed to IRS. I don’t see that as help but as a Criminal Act so I will pursue the steps necessary to have my day in court with the ATS company working out of Las Vegas. I ended up having to refinance my 18yr Mortgage up to a $500 more per month & go back to a 30yr Mortgage. They set me back with their lies. The only one worth anything is the Tax Preparation person Melody, the rest of them criminals need to meet justice!!!

STAY AWAY! Ruthless scammers! They prey on people in financial hardship and facing tax burden. Like most lawyers they will use disingenuous empathy and manipulative conversation tactics to stress you into taking their deal as the best deal there is for helping you resolve your tax issues. They gather a lot of your information saying they need it in order to determine the cost of their services while this I later realized does not require personal information like address and ssn. If you are struggling financially they make it seem like they’re giving you a great deal to pay their law fee and you on a urge you to sign documents they email to get started but before you even get a chance to read over to what you’re agreeing to and even if you don’t sign anything and change your mind, they have already charged the charge card you provided on file in order to get the documents of service and breakdown. I spent a week, trying to contact the attorney (Grady Johnson) I spoke to and emailing back their secretary (Anna Smith) who sent the documents to please refund me the $200 they immediately charged me before I even had a chance to read them and without signing anything agreements. I wanted to wait to before considering to take their services because I needed to pay my rent first and needed more time to my next pay check to have enough to even pay their offered payment plan for services. I received no responses at all. I searched them and found reviews here where people described having similar scamming situations with American Tax Service. I am behind on rent and already faced a $100 penalty fee and warning for eviction because I still didn’t get the refund money from these scammers that have saved up for rent while trying to work, barely recovered from my disability. I got their number thinking it was the tax department because their made the notice look like a official letter from the state Tax collections that had the correct breakdown of what the tax dept. sent me before that owed and an official print and warning that said could be facing lawsuit and imprisonment. DO NOT FALL FOR THEIR GAMES! They add more stress and financial hardship to my life that is already in devastating shambles.

Worthless company Do not hire this company. They will not return calls or emails. Or provide my files when I requested them. I sent my information to Trust Pilot so you can find me

Don't waste your time or your money on this company. They take your money and will get ahold of you until they have it. after that you will not be able to reach your caseworker. then after 9 months of them sitting on there hands doing nothing and me canceling service in July 2024. this weekend they got into y bank account and emptied it. took 767.55 out I wasn't even a clint. I checked them with the BBB don't go by that, speak to a rep and you will find out why I say that means nothing. I'm trying to save someone the pain I have gone through Michelle Warrick Ohio

Avoid this company at all costs! They are a scam. They took my money and did nothing for me. I called the IRS myself and they told me that no one from their office has contacted them in over a year. They do not return calls. They do not resolve anything. I don’t want to see other hard-working people get their money stolen from them by a company like this. Avoid these people they are negligent about taking care of your tax issues.

This is about the scammiest company ever. I recently had some tax liens (federal and state) but the federal was paid off a few months ago and the state is in a payment plan (so I owe, but there is no lien). I got a mass mailer today that looks like a notice from a court or government agency. The letterhead is a whole bunch of "official sounding" words -- "Tax Processing Unit", "Internal Processing Service" (trying to sound like "Internal Revenue Service", right??), "Nassau County [NY]" (trying to appear to be from a county government office), and "Public Judgement [sic] Records" -- but completely fictitious. There is no such government agency or office. The only identifiable information (besides MINE) was a toll-free number. I called the number and tried to get basic information from the representative who answered -- only told that the name of the company was "The Tax Group". I confirmed information (that was already in the letter, so not giving away anything confidential), said I didn't think I owed any taxes and the representative hung up on me. I called back 9 more times, and the treatment was basically the same every time -- I would ask questions to understand who the company was, how they got my information, who sent the letter, etc. I would get vague answers that they were a tax resolution company, with main offices in CA, CO, NV, and TX. That they were also called "American Tax Service" (the website I was given -- americantaxservice.com -- shows a company address in Las Vegas, NV). And then I would get "transferred" (i.e., hung up on). I spoke to a total of 8 people in 10 phone calls; none would give me the mailing address of the company and none knew who had sent the letter (some said a 3rd party non-profit, some said only a 3rd party). To be clear, the letter violated Federal laws on deceptive practices. Also, the various names of the company -- "American Tax Service" or "The Tax Group" -- are so generic that it's difficult to verify information about it. American Tax Service has at least 2 websites: 1 of them (atstaxgroup.com) provides NO COMPANY information except a toll-free number; the other (americantaxservice.com) is only slightly less scammy.