customer
Good experience
Everybody was very helpful. Received what we ordered. There was one piece that had a twist and they replaced it right away.

With over 35 years of experience assisting business across industries, American Surplus has built a trusted reputation for exceeding customer's material handling needs. We work earnestly to match every customer with the exact new or used material handling equipment they require. Offering the most competitive prices in the industry puts American Surplus among the top suppliers nationwide for both new and used material handling equipment.American Surplus takes pride in knowing that customers feel comfortable calling in to discuss their current and future plans. Our skilled sales staff works one on one with each business owner, insuring they receive the product that best fulfills their unique application. Visit our warehouse and take a look at the wide array of pallet racking, conveyor, shelving, and mezzanine materials stored in our massive 1/2 million sqft. facility across 3 floors! A member of our sales team will gladly give you a tour, so feel free to swing by! Our doors are always open.President of American Surplus Inc., Bill DiMaio Jr., began his career in sales back in 1985. As he rapidly excelled in the industry, Bill decided to take on an even larger endeavor, to start his own company. With hard work and determination, Bill DiMaio Jr. and his supportive wife Claire DiMaio, became the only husband and wife team in the used material handling industry. Claire took charge of the accounting department & human resources, with the help of their son, Bill DiMaio III. American Surplus Inc. is a family business, and when you work with family, you are treated like family. A knowledgeable sales team with several members holding over 10 years of experience is an added benefit when contacting American Surplus Inc. Our trained staff not only provides the best price on used material handling equipment, they also offer valuable advice on any project you may have in mind. Confidently work through your project, from the initial idea, to shipping and installation, and beyond, kno
American Surplus (americansurplus.com) has 354 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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354 approved reviews, newest moderated first
customer
Everybody was very helpful. Received what we ordered. There was one piece that had a twist and they replaced it right away.
Cliff H.
Great saving on slightly used items (wired tool crib). We hope to get more saving on industrial shelving in the future. Cliff
Randy
Charging unit we ordered didn't come with one of the cables needed for install. Not disclosed and is a common sense assumption that it would be included. Company didn't want to ship the cable and said it was our responsibility. Unit also came pre-configured for a different setup despite a few emails confirming it was for a 240v application.
Response from American SurplusFeb 24, 2025
We apologize for the misunderstanding but you should always have a licensed electrician install these chargers and they would easily add the cable and plug according to your building needs and would be able to reconfigure the wiring for 240V no problem
ANTONIO M.
Great communication, awesome answers to questions. Tom is great to work with.
Mike R.
Very helpful Customer Service Reps. Nice sharp pencil for calculating prices. Shipping easy and accurate. Broad and ever-changing inventory.
David M.
Josh was an excellent person to work with in the sales department. Pleasure speaking with him and he helped solve my concerns.
Jp
They had everything ready for pickup and all the parts were there and it all fit perfectly.
customer
Our order was handled by Bill Lizotte from start to finish. We needed to run a system temporarily which required two conveyors. Conveyors arrived ready to go as promised with correct incline legs and flat conveyor legs. It was easy to assemble and was plug and play.