American Songwriter MagazineReviews of americansongwriter.com

I’ve had nothing but positive experiences with American Songwriters Magazine. I’ve purchased several items over the last 2 years or more. Most recent the Jan issue with Ringo Star on the cover. Anything Beatles will get me to purchase. Last year I be leaving there was something with John Lennon. Anyway, this recent purchase came in damaged and I was truly upset. It was obvious it was damaged in shipping, whether it be in the separating department or loading the mail truck… Anyway I’m not not one to return items or reach out to companies but this time I did. I sent an email to American Songwriters attaching photos of my damaged merchandise. I received an immediate response and with such a caring response. That they would send me another copy and without charge. I was so ecstatic! It didn’t take long, I received a new clean magazine with Ringo yesterday. I even gave them a shoutout on Facebook! 😉

Wonderful, responsive customer service. I had missed the cutoff to cancel, and got a note that I had been auto-renewed. (I've loved American Songwriter, but due to career shifts, the content is no longer relevant.). I sent a note to customer service and got an immediate, helpful response. Thank you, customer service team!

The customer service is awesome. I emailed a request for a refund using a coupon code that I had missed and was replied to with a retroactive refund in less than a day. I also received a personal reply from one of their agents. Thank you for being real people with grace!

I have only ever submitted a song to a contest and wasn't sure what to experience. ASM sends out a lot of information and lets you know about the different contests that they sponsor, which can get sort of overwhelming, but they did get in touch with me when my song wasn't submitted properly, so I am still in the running and I hope that they will let us all know how we did.

I'd submitted a new song to the American Songwriter's Magazine (ASM) song contest, one which I had just put up on my Reverbnation page. Katrina from ASM contacted me to say that they'd tried to access my song using the link I'd given them but couldn't, and wondered if there was another link I could send them. I did as she asked, thinking that all would be well, but it wasn't. An hour or so later, I received another email from ASM from a guy named Jeff who said there was a problem with the 2nd link I'd sent and offered a suggestion of how to best send a working link. I followed his advice and (thankfully) was able to send them a working link. I really appreciated that they followed up and didn't just let my song go by the wayside!

I've entered many songwriting contests over the years, and some have, of course, been shady cash grabs in which winners were never even announced. (Aspiring songwriters are monetized by all kinds of bad characters through contests, "promo" hustles," and other ruses.) But American Songwriter is a reputable magazine and company, with a legitimate contest that is professionally run with clear instructions and easy uploading and announced prizes and winners. I was delighted this year that one of my songs made it to the semi-finals of the Road Ready contest. It is validation that as I continue to hone my craft and production and push my tracks toward sync licensing, I'm making progress. RECENTLY: When a link for one of my tracks was incorrect, an American Songwriter staffer notified me by email, and after I uploaded a correct link, he responded in a quick, professional manner to confirm the new link worked.

Flawless customer service. I submitted a request to cancel my subscription (money concerns) and my money was swiftly and cheerfully refunded. Communication was courteous and kind. 10/10

Excellent customer service. Magazine was delivered to Australia, always in perfect condition. Customer service were super responsive and friendly in addressing account queries we had along the way, really great to deal with. Very reliable.