Warren
The hope of seizure was easy.and fast
The hope of seizure was easy.and fast. Great customer service..
Response from American Service PetsMay 14, 2026
Thank you for taking the time to leave us a 5⭐️ review! We truly appreciate you.

American Service Pets is a U.S.-based telehealth platform that connects individuals seeking Emotional Support Animal (ESA) or Psychiatric Service Animal (PSA) documentation with Licensed Mental Health Professionals (LMHPs) for clinical evaluation.The company operates through a secure online platform designed to facilitate structured mental health assessments in accordance with applicable federal housing guidance and state licensure requirements. American Service Pets does not issue documentation directly; documentation is provided only by a Licensed Mental Health Professional when clinically appropriate.The process begins with the completion of a detailed online health questionnaire. This questionnaire is reviewed by a Licensed Mental Health Professional licensed in the individual’s state. When indicated, the LMHP may conduct additional telehealth communication to evaluate whether the individual meets clinical criteria for an Emotional Support Animal or Psychiatric Service Animal as part of a broader mental health treatment plan.Documentation is issued solely at the discretion of the evaluating provider and only when consistent with professional standards of care.ESA documentation may be used in housing-related contexts under the Fair Housing Act (FHA), subject to landlord review and applicable guidelines. Psychiatric Service Animals, when individually trained to perform disability-related tasks, may be afforded public access protections under the Americans with Disabilities Act (ADA).American Service Pets provides educational resources to help individuals understand the distinctions between ESAs and PSAs, as well as the limits of federal and state protections. The company does not represent that documentation guarantees housing approval, travel access, or other outcomes, as determinations are ultimately made by housing providers, airlines, and other relevant entities in accordance with current regulations.Operating nationwide, American Service Pets maintains a netw
American Service Pets (americanservicepets.com) has 1,854 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Warren
The hope of seizure was easy.and fast. Great customer service..
Response from American Service PetsMay 14, 2026
Thank you for taking the time to leave us a 5⭐️ review! We truly appreciate you.
C R.
Very easy and clear process. Thank you
Response from American Service PetsMay 14, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you and are glad to hear that you found our process clear and efficient for your ESA/PSA needs. 🙌
Cecelia
They're quick and helpful
Response from American Service PetsMay 14, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you and will pass your positive remarks onto the team. 🐾❤️
Rebecca
You remembered to remind me to renew. Thank You.
Response from American Service PetsMay 14, 2026
Thank you for taking the time to leave us a 5⭐️ review! We truly appreciate you. Renewals are important and always on our radar for those who partner with ASP. We are happy to help! 🐾❤️
Sharon T.
Ms. Joanne was helpful and she made me feel very comfortable with speaking with her soft spoken voice about everything, and also she help me understand alot about the services, and I would to speak with her whenever I call she is so just amazing and she was very patient with me.
Response from American Service PetsMay 14, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you and will pass your positive remarks onto Joanna and the team. It is always our goal to exceed customer expectations through excellent care & service.🐾❤️
Dana
Always stay calm with your pets, they are not perfect, but they are perfect for you. Their loyalty to you is the key priority. Every day is something new to them. All training allows them to grow stronger and be available for our daily growth with them.
Response from American Service PetsMay 14, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback, Dana! We truly appreciate you and agree that training is so valuable. That is why we created the 'I Train Academy' program for anyone interested in training/improving skill! 🐾❤️
Royeshia
Service was absolutely incredible the application was easy to understand and the response time was awesome!!
Response from American Service PetsMay 14, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you and are glad to hear that you found our process clear and efficient for your ESA/PSA needs. 🙌
Carolyn
Amazed at easy your form was for me. I have problems seeing things sometimes but this was not hard to understand or complete. Can’t wait to get the papers for my baby, Bonnie.
Response from American Service PetsMay 14, 2026
Thank you for taking the time to leave us a 5⭐️ review, Carolyn! We truly understand how important an ESA or PSA is to those managing mental health disabilities. It is always our pleasure to assist in the process. 🐾❤️