jennifer
Great
Customer satisfaction
Response from American Service PetsMay 20, 2026
Thank you for taking the time to leave us a 5⭐️ review! We truly appreciate you.

American Service Pets is a U.S.-based telehealth platform that connects individuals seeking Emotional Support Animal (ESA) or Psychiatric Service Animal (PSA) documentation with Licensed Mental Health Professionals (LMHPs) for clinical evaluation.The company operates through a secure online platform designed to facilitate structured mental health assessments in accordance with applicable federal housing guidance and state licensure requirements. American Service Pets does not issue documentation directly; documentation is provided only by a Licensed Mental Health Professional when clinically appropriate.The process begins with the completion of a detailed online health questionnaire. This questionnaire is reviewed by a Licensed Mental Health Professional licensed in the individual’s state. When indicated, the LMHP may conduct additional telehealth communication to evaluate whether the individual meets clinical criteria for an Emotional Support Animal or Psychiatric Service Animal as part of a broader mental health treatment plan.Documentation is issued solely at the discretion of the evaluating provider and only when consistent with professional standards of care.ESA documentation may be used in housing-related contexts under the Fair Housing Act (FHA), subject to landlord review and applicable guidelines. Psychiatric Service Animals, when individually trained to perform disability-related tasks, may be afforded public access protections under the Americans with Disabilities Act (ADA).American Service Pets provides educational resources to help individuals understand the distinctions between ESAs and PSAs, as well as the limits of federal and state protections. The company does not represent that documentation guarantees housing approval, travel access, or other outcomes, as determinations are ultimately made by housing providers, airlines, and other relevant entities in accordance with current regulations.Operating nationwide, American Service Pets maintains a netw
American Service Pets (americanservicepets.com) has 1,854 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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jennifer
Customer satisfaction
Response from American Service PetsMay 20, 2026
Thank you for taking the time to leave us a 5⭐️ review! We truly appreciate you.
Charles A.
I’m 72 and have many bouts of mild depression before getting Mocha. She is a rescue and when I was fortunate to see her at a pet store in Chester NJ. I at first petted her and left the store. It was 5 years when I last had a dog. Walked 2 blocks away from store and said to myself why not. I have a close family circle. I put my name in for adoption. Wife agreed with me her aize was small but she grew to be medium sized. She stays with closely. Her friendliness has won over the family. She still tries to play with the cats and they put up being chased. The stand up to her and swat her with closed claws. It’s cute to watch when she backs away.
Response from American Service PetsMay 26, 2026
Thank you for taking the time to leave us a 5⭐️ review, Charles! We truly understand how important an ESA or PSA is to those managing mental health disabilities. It is always our pleasure to assist in the process. Furry companions add so much value to our lives, no matter how old we are! You and Mocha were clearly meant to be with one another, and we wish you all the paw-sitive vibes through life's journey. 🐾❤️
CC
Great from start to finish. This is the 4th year of renewing my service dog’s credentials. They are professional but keep the process simple and quick.
Response from American Service PetsMay 26, 2026
Thank you for taking the time to leave us a 5⭐️ review and for your continued partnership with us! We truly understand how important an ESA or PSA is to those managing mental health disabilities. It is always our pleasure to assist in the process, and we are glad that you have found our company to be clear and efficient. Please let us know if you need any further assistance. You can reach our team directly during normal business hours at 877-201-2755. 🐾❤️
Richard H.
Quick service
Response from American Service PetsMay 26, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you and are glad to hear that you found our process clear and efficient for your ESA/PSA needs. 🙌
Andrew
Questions were easy to read, I would only say an id card and the little dog tag should just be included. But it great to know people won't bother me anymore, amd will help me with getting moose into hotels for free Dr
Response from American Service PetsMay 26, 2026
Thank you for taking the time to leave us a 5⭐️ review, Andrew! We truly understand how important a PSA is to those managing mental health disabilities. It is always our pleasure to assist in the process. If you have not already, we highly recommend that you and Moose check out our virtual, self-paced, professional training program called the I Train Academy! 🐾❤️
Mohsen F.
Fast, easy, effective. Thank you!
Response from American Service PetsMay 26, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you and are glad to hear that you found our process clear and efficient for your ESA/PSA needs. 🙌
Rita
Very satisfied... The company representatives were friendly, courteous and informative.
Response from American Service PetsMay 26, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you and are glad to hear that our process exceeded expectations with your ESA/PSA needs. 🐾❤️
Angie M.
Great communication
Response from American Service PetsMay 26, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you. 🙌