Kevin S.
Prompt
Prompt, courteous, & professional.
Response from American Service PetsFeb 19, 2026
Thank you for the 5⭐️ review, Kevin! It is always our pleasure to help. 🐾❤️

American Service Pets is a U.S.-based telehealth platform that connects individuals seeking Emotional Support Animal (ESA) or Psychiatric Service Animal (PSA) documentation with Licensed Mental Health Professionals (LMHPs) for clinical evaluation.The company operates through a secure online platform designed to facilitate structured mental health assessments in accordance with applicable federal housing guidance and state licensure requirements. American Service Pets does not issue documentation directly; documentation is provided only by a Licensed Mental Health Professional when clinically appropriate.The process begins with the completion of a detailed online health questionnaire. This questionnaire is reviewed by a Licensed Mental Health Professional licensed in the individual’s state. When indicated, the LMHP may conduct additional telehealth communication to evaluate whether the individual meets clinical criteria for an Emotional Support Animal or Psychiatric Service Animal as part of a broader mental health treatment plan.Documentation is issued solely at the discretion of the evaluating provider and only when consistent with professional standards of care.ESA documentation may be used in housing-related contexts under the Fair Housing Act (FHA), subject to landlord review and applicable guidelines. Psychiatric Service Animals, when individually trained to perform disability-related tasks, may be afforded public access protections under the Americans with Disabilities Act (ADA).American Service Pets provides educational resources to help individuals understand the distinctions between ESAs and PSAs, as well as the limits of federal and state protections. The company does not represent that documentation guarantees housing approval, travel access, or other outcomes, as determinations are ultimately made by housing providers, airlines, and other relevant entities in accordance with current regulations.Operating nationwide, American Service Pets maintains a netw
American Service Pets (americanservicepets.com) has 1,854 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kevin S.
Prompt, courteous, & professional.
Response from American Service PetsFeb 19, 2026
Thank you for the 5⭐️ review, Kevin! It is always our pleasure to help. 🐾❤️
Mitch S.
Outstanding Service
Response from American Service PetsFeb 19, 2026
Mitch, great to hear that we met your expectations on service! We appreciate you taking the time out of your day to leave a review. Please let us know if there's anything further at this time we can do to support or assist you.
Cary H.
It was fast and very simple with many package options. The slowest thing was the 30 day wait for Californians.
Response from American Service PetsFeb 19, 2026
Cary, yep, that 30-day waiting period (required by state law) can feel really long. We get it! Thanks for choosing American Service Pets. Glad to hear you had a great experience, and we hope to see you again.
richard R.
Easy to uses your format and you’r always there for the people. !!!
Response from American Service PetsFeb 19, 2026
We're happy to hear that our format is easy to use, and we appreciate you acknowledging our commitment to being there for everyone!
Mnb
The response was very professional and timely. There was complete documentation provided.
Response from American Service PetsFeb 19, 2026
We're happy to hear that you had a positive experience! We appreciate your feedback regarding our professional and timely response, as well as the complete documentation.
Mark
Easy to request & receive ESA / PSA letters to show my landlord for pet rent to be waived. Thank you so much. I will continue to use and recommend American Service Pets!
Response from American Service PetsFeb 19, 2026
We're happy to hear that requesting and receiving your ESA/PSA letters was easy! Thank you so much for your recommendation - we appreciate your continued trust in our services.
Dianne R.
Helpful people
Response from American Service PetsFeb 19, 2026
Thanks for your review, and we can't wait to share it with our team because they love to hear this type of feedback.
Faith M.
It’s was super easy and fast
Response from American Service PetsFeb 19, 2026
We're happy to hear that your experience was super easy and fast! Thank you for your 5-star review!