Christine C.
Easy to understand
Easy to understand
Response from American Service PetsApr 7, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback, Christine! We truly appreciate you.

American Service Pets is a U.S.-based telehealth platform that connects individuals seeking Emotional Support Animal (ESA) or Psychiatric Service Animal (PSA) documentation with Licensed Mental Health Professionals (LMHPs) for clinical evaluation.The company operates through a secure online platform designed to facilitate structured mental health assessments in accordance with applicable federal housing guidance and state licensure requirements. American Service Pets does not issue documentation directly; documentation is provided only by a Licensed Mental Health Professional when clinically appropriate.The process begins with the completion of a detailed online health questionnaire. This questionnaire is reviewed by a Licensed Mental Health Professional licensed in the individual’s state. When indicated, the LMHP may conduct additional telehealth communication to evaluate whether the individual meets clinical criteria for an Emotional Support Animal or Psychiatric Service Animal as part of a broader mental health treatment plan.Documentation is issued solely at the discretion of the evaluating provider and only when consistent with professional standards of care.ESA documentation may be used in housing-related contexts under the Fair Housing Act (FHA), subject to landlord review and applicable guidelines. Psychiatric Service Animals, when individually trained to perform disability-related tasks, may be afforded public access protections under the Americans with Disabilities Act (ADA).American Service Pets provides educational resources to help individuals understand the distinctions between ESAs and PSAs, as well as the limits of federal and state protections. The company does not represent that documentation guarantees housing approval, travel access, or other outcomes, as determinations are ultimately made by housing providers, airlines, and other relevant entities in accordance with current regulations.Operating nationwide, American Service Pets maintains a netw
American Service Pets (americanservicepets.com) has 1,854 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Christine C.
Easy to understand
Response from American Service PetsApr 7, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback, Christine! We truly appreciate you.
Sherri
User friendly process and providing me with updates, has been a great experience.
Response from American Service PetsApr 7, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you.
Misty
Simple and easy to fill out oreo and my self thank everyone at American service pets for his esa letter so he can stand by me and do his job anywhere anytime thank you
Response from American Service PetsApr 7, 2026
Thank you for taking the time to leave us a 5⭐️ review! We truly understand how important an ESA or PSA is to those managing mental health disabilities. It is always our pleasure to assist in the process. 🐾❤️
Luann
This was really fast. I feel so very supported because my dog keeps me grounded and she helps reduce anxiety which has always been part of my life. Her presence helps me sleep better. Thank you to American Pet Services for making it possible to live where I'm supported and have my dog with me! Such a blessing in my life!
Response from American Service PetsApr 7, 2026
Wow Luann! We so appreciate reviews and testimonials like yours. You are the very reason we continue to do what we do. Thank you for taking the time to share your experience with American Service Pets. 🐾❤️
Byran
Fast Service Easy Access
Response from American Service PetsApr 7, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We do our very best to make the ESA/PSA process as smooth and professional as possible. Managing mental health disabilities is tough enough. We believe that getting the assistance you need should NOT be challenging. 🐾❤️
Barbara B.
It was very easy to process the through the program. There was good communication and when I had questions I was not put through to an AI person you talk to real humans.
Response from American Service PetsApr 7, 2026
Thank you for taking the time to leave us a 5⭐️ review! Yes, our customer care team is available in human form 🤣. We understand how important it is to be heard and valued, and it is always our pleasure to help those who qualify for the invaluable assistance of an ESA or PSA. 🐾❤️
Melis'sa
It was Great!!
Response from American Service PetsApr 7, 2026
Thank you for taking the time to leave us a 5⭐️ review! We truly appreciate you. 🐾❤️
samantha C.
Quick and easy to use and great service they took my application quickly and in a timely manner
Response from American Service PetsApr 7, 2026
Thank you for taking the time to leave us a 5⭐️ review! It is always our pleasure to help those who qualify for the invaluable assistance of an ESA or PSA. 🐾❤️