American SeniorReviews of americansenior.com

An Amazing Team and an Experience Worth the Wait! I cannot say enough wonderful things about our experience with American Senior , especially Marco and Christina. From beginning to end, their professionalism, patience, communication, and dedication truly stood out. This was a lengthy six-month process, and there were certainly moments of uncertainty and adversity along the way. However, Marco and Christina remained helpful, informative, and committed to helping us reach the finish line. They consistently demonstrated what genuine customer service should look like. Most importantly, this loan meant so much more to our family than simply securing financing. My mother is a senior citizen, and after gathering all the necessary information and navigating the process, we are finally able to move forward with a complete home renovation. We went from a home that needed significant repairs, including having no heat, to the opportunity to create a safe, comfortable, and beautiful space where my mother can enjoy the rest of her years. That is something we will never take for granted. To Marco, Christina, and the entire HighTechLending team: thank you for your patience, professionalism, compassion, and perseverance. Your work made a meaningful difference in our family’s lives. The process was long, but the outcome was worth every step. We are grateful, relieved, and excited for this next chapter. Highly recommend!

American Senior has the best of the best in loan officer David Hernandez. With decades of experience, he knows the reverse mortgage business like the back of his hand. Because of that, he put me on a fast track to securing a mortgage with highly beneficial terms tailored to my circumstances. During our first telephone conversation, David gathered more information about me and my needs than any other loan officers from highly regarded companies. That was impressive. Instilling confidence, David quickly became the loan officer I would rely on to get me a reverse mortgage. Besides being knowledgeable, David is understanding and highly communicative. Personable and patient, too. David is among only a handful of the absolute best individuals I have worked with over the years, both professional and personal. He is a standout.

David Hernandez was always there when I needed an answer to tell me what was going . Helped me along the way through every step of the process. He always respond back to my text or my phone calls in a very timely manner. David was very courteous, kind and very respectful to everything that was going on with me in my situation.

We had great experience from beginning to end. RH was great with following up because we had some medical issues to deal with as we were applying for this. He was patient with our schedule throughout this process.

It was easy working with High Tech through the process of getting an equity loan. Any question I had was answered professionally and with integrity. In a day and age customer service is out the window, I truly appreciate all who where involed to finalize my loan. The whole team Alex Palermo, Eric Scott, Roxanne, Beverly and all who took care of loan fast and efficient. I highly recommend High Tech and very grateful I can rest peacefully and continue with my life.....

To be totally honest, David Hernandez, my Loan Officer, was a real blessing in the midst of a stressful process . He was a great help and calming influence when I really needed help getting to the finish line. He was able to deal directly with every other entity involved when I got frustrated with all their forms and requirements.I probably wouldn’t have gone with American Senior if it wasn’t for him. He even answered my calls and many questions when he was in the hospital taking care of his mother. I will highly recommend him to anyone looking for or needing a reverse mortgage. He was outstanding compared to the three other loan officers I was working with. Thank you for assigning him to my case. Respectfully, Paul J Flaig

I was at a point in my life where I found myself drawing from my investments more than intended when I went on Social Security. Seemed everything is getting more expensive and I started looking into leveraging my home equity I have built up. This lead me to a HECM line of credit with American Senior. They went over various options and truly wanted to know what were my goals in retirement. I found them very forthcoming with my options, short term, long term goals and my well being. They were very transparent on all the steps and processes of the HECM buyoff. I felt very comfortable with Richard and Dawn and they helped move the process along. They covered with me all the details and points that would be covered in the mandatory counseling session and there were no surprises. We were able to close within 29 days when they estimated 30.

We had an excellent experience with our loan officer, David Hernandez, from start to finish! From the very beginning, he was incredibly knowledgeable, professional, patient, and genuinely caring. He took the time to explain every aspect of the reverse mortgage process, answered all of our questions, and made sure we completely understood our options before moving forward. He was always responsive, kept us informed every step of the way, and went above and beyond to make sure everything went smoothly. We would highly recommend David’s services to anyone!