American Safety CouncilReviews of americansafetycouncil.com

A terrible experience. No customer service, on hold for hours. Unable to access course material - I guess I just wasted $40

I just lost my $25 and spent the whole day on this course. There website says it doesn't have exams so I was taking those quizzes not seriously. After I spent five hours I locked my account for maximum attempts on quizzes. Please stop looting people and display for losing money with maximum attempts.

Poor website performance, they have a voice verification process that must be completed before you get credit for the course and it's not functioning properly. There are a ton of reviews online all about this same issue and for some reason the people that work here feel like it's ok to put blame on the student ( teenager ) for not taking it serious, when the website is clearly the complained about issue. So instead of apologizing and giving consumers that paid and completed courses the credit they deserve they want you to do it ALL over again. TIME is just as important as MONEY and this company is happy messing with both! Update: I spent 2 hours on hold, in the midst of holding I was holding on chat. A Glennymarie chat rep listened and unlocked my sons account for him to continue. Upon finishing that chat a rude rep answered the phone who had apparently spoke to my husband a few days before and caused this who situation by telling him they could do nothing for us. You could hear the distain in her voice when she read the account notes and found someone had unlocked the account. She made every excuse under the sun for the system and gave me exact instructions to gt the voice verification to work. I will be videoing my son while doing these voice verifications and we will be doing so in a sound proof booth since I am a hearing specialist and have access to a true noise free surrounding.

Dont use, tried twice and should of learned the first time. Dont believe reviews on their own site, they really have a 1.17 out of 5 star review. Can never get a hold of anyone in anyway. Site glitchy. Trust me many other companies out there

the voice biometric is the absolute worst thing ever invented , i just want to be done with this whole company as whole !!!!!

I would agree with previous comments. After purchasing their 5h pre-licensing online course and going through the whole authentication process, I waited a couple days to log in and start. I was unable to login because of an "authentication" problem. I used the online chat to solve the problem. I was told my voice couldn't be recognized hence my account was blocked and to unblock it I should pay again for the whole thing to start over. The rep also recommended an extra paid option to avoid these kind of problems in the future !! Not only this "blocked account due to authentication problem" seems to be a fake pretext to have me pay again for a service that I couldn't even access the first time (!!!) but during the set up of the account I was never asked for a "voice sample", nor during my first time logging in... (there were then very few chances they could identify me through it). It all pretty much looks like a scam.

I purchased expedited shipping for my drivers certificate because I had a DMV appointment that took months to schedule. The certificate did not arrive on time and I asked for a refund of the expedite fees. I tried contacting the business via email and chat and the chat rep disconnected before I could finish. I was told a supervisor would return my call and refund the fees but there has been no call or refund.

I purchased the american safety council 30 hour online course because it was cheaper than iDriveSafely. BIG MISTAKE. I reviewed the iDriveSafely course with no problems - I failed the ridiculously worded PRACTICE quiz on the american safety council course, and they locked me out and told me to purchase AGAIN and register for the course. These guys are scammers!!!!