ES
Terible customer serice
Terible customer serice. Can't get through to anyone, tried chat, phone and email. Took the course but have not received a confirmation. This is a fake website! I feel completely ripped off. Don't sign up!!!!

American Safety Council is a leading online training provider offering state-approved driver education and traffic school courses, workplace safety training and continuing education programs that keep professionals and organizations compliant and credentialed.
American Safety Council (americansafetycouncil.com) has 174 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingEducation Services · Spring Hill, Florida
Excellent

Education Services · St Petersburg, Florida
Excellent

Education Services · Sunrise, Florida
Excellent

Education Services · Orlando, Florida
Excellent
Showing 91 reviews with 1 star · Clear filters
ES
Terible customer serice. Can't get through to anyone, tried chat, phone and email. Took the course but have not received a confirmation. This is a fake website! I feel completely ripped off. Don't sign up!!!!
JD
I took the online defense driving class. It is very glitchy and will not allow me to complete the class. It says 4-6 hours to complete but there is a timer in the background that will not let you advance to the subsequent modules. I started this at 1:30 PM and it is 7:30 PM. I still need to wait 1 more hour to advance to the final module rereading the same material or I get logged off. Also they ask personal questions if answered incorrectly you will not get credit for class. The data on some of these questions is wrong. These guys should not be on GEICOs website and should be out of business.
Tina
Scam!! Run!! paid 50 bucks and if you get wrong 3 times from the quiz, your account will be blocked. Then you will be asked to pay another 50 to open up the account again :)
Alisyn N.
If I could give it Zero stars I would. Sent wrong certificate and my daughter had to pay a fee to reschedule her driving exam. Twice. This company should NO LONGER be in business. Will report them to BBB. Unbelievable. We can’t get the correct certificate on line and had been waiting over an hour on phone and chat. Never got hold of them that day. American Safety Council needs their company shut down or revamped.
I W.
My son took the 5 hour driver course. Please read the terms and conditions very carefully. Very poor customer service. Extremely unprofessional.
Smith
As a student 'using' this program. It's absolute bs! It has a timer where you can't move to the next lesson/module until it reaches zero, yet there is no penalty if you take longer than the timer to read the information. The customer service person I spoke to said it was there to accomodate people of various reading levels, yet there's no penalty if it takes more than the timer. Do NOT screw your child over by putting them on this drivers education program!!!!!!!! Why have a timer to 'accomodate those who don't read as fast' if it doesn't penalize you for going over the time? American Safety Council, just get rid of that stupid timer!
jonathan A.
A scam!!!!nothing more nothing less .
Jianni B.
If I could rate the ASC 0 stars, I would. PLEASE do not spend your money on them. I was in the process of taking a prelicensing course and got logged out due to inactivity in the middle of completing a module. In the process of answering security questions, I got locked out of my course (or blocked). They make unblocking your course seem easy. You either chat (which is supposedly the fastest way to contact them), email or call them. NEITHER option worked. I waited 20-30 minutes to chat with someone for the chat to end suddenly. I called and waited for over an hour and got no help. I emailed for them to tell me that there is nothing they can do and I have to re-register and spend an ADDITIONAL $49. What a major waste of time. Please save your time and money, and look elsewhere.