Celeste B.
American Finance is a smooth process
American Finance made buying furniture so simple! Process was very smooth.
Response from americanfirstfinance.comSep 18, 2026
Celeste, thank you for the review. Your 5-star rating means a lot.
americanfirstfinance.com is listed under Investments & Wealth.
americanfirstfinance.com (americanfirstfinance.com) has 478 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

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Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
478 approved reviews, newest moderated first
Celeste B.
American Finance made buying furniture so simple! Process was very smooth.
Response from americanfirstfinance.comSep 18, 2026
Celeste, thank you for the review. Your 5-star rating means a lot.
Corona S.
Was there when I needed help. Payments made affordable and timely repayment.
Response from americanfirstfinance.comSep 18, 2026
Hi Corona Smith, thank you for your rating! We hope to see you back soon.
Peggy R.
My experience with American First was great I had no problem of getting approved you get answers the same day
Response from americanfirstfinance.comSep 18, 2026
Hi Peggy Rainey, we appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
Ismael S.
This financial institute is a ripoff. Yes they do help you but they don't tell you everything you need to know when taking a loan or paying for something. Not too long ago I pay for something at a retail store. The bad thing that they never told me that if I don't pay it on certain months the price of that is going to go up. I ending a pain almost $2,000 for the price of $1,000,300. ,300 it was a nightmare. I tried to do it again like me. I don't know why when I pay everything on time. These guys also do not report everything to the three credit bureates so I do not recommend them. Do not do business with them. They will take your money and they will add up more stuff on the loan
Response from americanfirstfinance.comSep 18, 2026
Ismael, we take feedback seriously and are sorry to hear about your bad experience. Please connect with us so we can help at 855.721.1188.
Susan
My experience starts when I move and didn't have furniture so this is who credit me for the first time. I paid it off on time and i was granted the opportunity to get a personal loan I take it and it works perfect for me, I just finished closing my loan yesterday 8/26/26
Response from americanfirstfinance.comSep 18, 2026
Hi Susan, we appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
Damita G.
It was easy and uncomplicated
Response from americanfirstfinance.comSep 18, 2026
Hi Damita Galbearth, thank you for your rating! We hope to see you back soon.
Renea S.
My first time with them I bought furniture and it was great. the second time I bought some air conditioners that I couldn't keep because with my disability it would have been too much. the refund was grea. the next time I bought new air conditioners and a tv. The TV was broken when I took it out the box 5 days later. I had to wait for someone to do it for me because once again I am disabled. The Tv was broke and they would not return it because the said it was too late, but the store receipt said 15 days for electronics. but it wasn't 15 days when I called them. So know I am paying for something that was no good. I am dissapointed with that.
Response from americanfirstfinance.comSep 18, 2026
Renea, thanks for sharing your experience. How can we make it better? Let us know at 855.721.1188.
Matt
At first they were awesome! Helped me when I needed it. But when I had trouble verifying my ID to their new online portal they just told me sorry you're out of luck... That's fine. You don't like repeat business.
Response from americanfirstfinance.comSep 18, 2026
Matt, thanks for sharing your experience. How can we make it better? Let us know at 855.721.1188.