American Dream VacationsReviews of americandreamvacations.net

very poor service customer service. RV i rented was supposed to be top of the line and it was completely opposite from waiting for RV to be maintenanced for 2 hours, unusable canopy ...and table., loose cupboards and drawers where my food kept flying out while driving. I immediately emailed and called several times and spoke to Management/Owner and was treated as though it was no big deal and in the end promised discount but then falsely claimed to my bank that i did not submit report to them which i will follow up on. I have been to ill to appeal or follow up BUT i will finish what i couldn't then. DO NOT USE THIS COMPANY . NOW THAT I AM BEST IN HEALTH I WILL PROVIDE MY CONSUMER EXPERIENCE ON ANY AND ALL SOCIAL MEDIA I CAN.

I would NEVER rent from this place again, especially the location in Boerne. They would not compensate for the problems we encountered. We had a unit that had a broken slide half way thru our vacation of 14 days and it was horrific with 2 adults, 1 senior and an overweight senior. We had a good experience with the location in Austin.

Had to wait 1.5 hours to get the RV.

Will not rent from them again, and will discourage others from giving them their business.

Horrible experience!!! Paid for linens and dishes for 4, only to find out on the first night out, they forgot to put them in the motorhome. We thought we were reserving a top tier motor coach, but we got an over 10 year old vehicle, with all kinds of wear and tear on it. The exhaust from the generator almost killed my daughter on the first night. Since there were no linens, my wife and I got a hotel room, and my daughter stayed in the motorhome with her dog. She was awakened in the middle of the night by the co2 alarm, and had to sleep in the summer Texas heat, with the windows open, to keep from being asphyxiated. Driving the motor coach was also a nightmare. There was more than 6 inches of play in each direction on the steering column, making it a constant struggle just to keep it between the lines. Lastly, upon checking in the vehicle, they tried to charge for several previously damaged areas. We insisted on looking at the video, as proof, and were treated unprofessionally as each item proved to falsely attributed to my family. Instead of being American Dream Vacation, it was American Nightmare Vacation! Check the BBB reviews to see, this is not an isolated case!

Horrible service Joke!

Over charged me and would not refund. He is a scammer and runs a shady business don't rent from this person.

In my opinion they rented me a 28 ft piece of junk and didn't explain how to disconnect the trailer. When I tried to return it the next day they refused to return my money. Find another place to rent your RV.