American Design StudiosReviews of americandesignstudios.com

Our research lab website (smashresearchlabs.com) has gone offline multiple times while hosted by American Design Studios. Each time, service was not restored promptly, and communication was limited to automated replies or requests for additional funds. The reasons provided (such as DDoS attacks, storage expansion, or traffic increases) were never substantiated, yet additional payments were requested. This raised serious concerns about reliability and transparency. As a result, we had to escalate the issue to our university IT department and are now planning to migrate our hosting elsewhere. Reliable web access is critical for academic research, and unfortunately, this service has not met even the basic expectations of uptime and accountability. I cannot recommend this provider for anyone who needs dependable hosting.

Beware of working with American Design Studios. Our team worked with them for 3 months to develop a company website. Initially, the communication seemed smooth, and the pricing looked reasonable. However, once the site was completed, they claimed that the website violated ADA (Americans with Disabilities Act) compliance and demanded an additional payment. When we asked for clarification or declined to pay the unexpected fee, they unilaterally shut down the site without prior notice. No written contract was signed, and there was no transparency in the scope of work or responsibilities. The domain and hosting were controlled entirely by them, which left us with no access to our own website. We now realize this is part of a pattern. We do not recommend this company and suggest any potential clients demand full transparency and maintain control over their hosting and domain from day one.

The company billed me twice. I called them and they stated that "I" had approved the logos, which is a flat out LIE! The logos that were sent to me were ALL JUNK!! I ask for a refund several times and they billed my account TWICE! The JUNK they sent me was NOT approved by me and I am NOT 100% satisfied!!! I called them and they HUNG UP on me!!! What a BAD company! Rodney

American Design Studio was very very polite and worked hard to deliver our expectations. He was willing to continue to work on the project until it met our standards and responded in a very timely manner to revision request. It was a pleasure working with him.

American Design Studio work is truly EXCEPTIONAL! The website was bug-free and professional, exceeding all expectations. Working with him was a delight thanks to his quick responsiveness and proactive communication. When you work with American Design Studios,

American Design Studios delivered an exceptional experience from start to finish. Their attention to detail is second to none, and they brought my ideas to life in ways I couldn't have imagined. The team took the time to understand my goals and offered valuable suggestions to enhance the final product. Communication was seamless, and I always felt in the loop about progress. The final designs were modern, unique, and exactly what I was hoping for, It's clear that they are passionate about what they do. I'm beyond satisfied with their work and will definitely collaborate with them again.

I used their services starting on December of last year up until February 5 logos in total the main one being the company I was creating the other 4 were personal for each of our members. Long story short I cought them using images from adobe stock claiming them as their own designs. When I asked for a refund of atleast one they stopped replying. I was never planning on writing reviews but you guys should investigate before you get sued by using others artwork Don’t play with me how you going to say I didn’t use your services. Here look me up Invoice # 79538 Due Date : 2023-12-18 # Description Package Date Amount 1 Logo Plus Xmas Special Logo Plus Package Zed was the one helping me.

Bullying, harassing, and switch bait tactics. I would not recommend this company. They are the worst. They call you multiple times a day and use hard selling shinanigans. Do NOT use them. UPDATE: A year and a half after this review, 3/16/26, American Design refuses to use this review as a process for improvement and would rather have it dismissed as invalid. My review was investigated by Trustpilot and confirmed as valid when written in August 2024. I was a paying customer and this is an honest review. American Design, you may continue to bully me to get this review removed, but I stand by this review as it has went through the proper channels for integrity and was deemed authentic. I am a Doctor in Business with my own business, I used them once and want others to be aware of the tactics used. Dr. Karen