You guys really screwed me over with such a bad loan, I got a $10k car but paying more towards the loan doesn’t even go straight to principal. There is no way to avoid paying $32,000 for this $10k car which by now is worth less, this is sickening, I hat thinking about it, and the car dealers that used this loan should know better, I don’t know everything about loans and at the time I was ignorant to how bad it was they should backpay everyone they screwed over with interest and finance charges
JS
James S.
DISGRACEFUL AND EVIL
This company is an EVIL, SCUMMY, DISGUSTING excuse for a business. They want their customers to fail. They would rather take back their vehicles then help the clients paying them. First 42/60 payments on time. After calling and asking for a deferment due to hardship, approved only for 1 month though 3 were requested. From that point, the following 5 payments were made late, due to their UNWILLINGNESS, not inability, to help with the requested time. Fast forward a few months later, there is a whole in the engine block due to mechanical failure. Warranty no longer good. Account is not eligible for another deferment. And the manager I spoke with sounded all TOO HAPPY to let me know I can pay the payment back or give the car back. This “company” IS A JOKE, THE JOKE THAT ALL OTHER JOKES LAUGH AT. THEY ARE A CORRUPT GROUP OF MONEY HUNGRY PEOPLE. Again, First 42 payments on time, out of 60. And they cannot help in a tough situation when I have made it very clear I want to keep the car but need assistance getting it fixed. RUN, RUN AS FAR AND FAST AS YOU CAN. This is the worst company you could finance through
BJ
brian J.
they commit fraud
tried to pay off car loan.i asked them if they would take a credit card. they said they would except a Mastercard. after getting declined and calling city bank they were running the card as a cash advance. when i confronted them 1st lady hung up on me .the 2nd time the lady said she had no idea because it was a 3rd party running card. they are knowingly committing fraud. committing fraud is a serious crime. i will be filing a complaint with the banking commotion. stay far away.
JG
Judy G.
Not good with this company they are not…
Not good with this company they are not honest they are forcing me to pay for a warranty that isn’t even covering my vehicle they said they can’t remove it after another rep said they could til they realized they owe money to me now I’m seeing a auto lawyer for warranties canceled and the company refusing to grant the owner’s request it’s against the law on top of all the mental anguish Smdh why can’t companies follow protocol abiding by rules ? Instead dishonest and greedy
ST
Selma T.
My car was totaled and the insurance…
My car was totaled and the insurance paid my car off in a timely manner. I was due a refund credit from American Credit Acceptance and I was told it would take a month for them to process. I don't owe them Anything so why do I have to wait an entire month to get back money that they owe me. This is ridiculous and makes no sense to me. They got their money now you're holding mine. I definitely would not recommend using this company for financing.
JA
Jackie A.
This company is horrible
This company is horrible. I have my car loan through them. I was late paying my car payment due to not only the pandemic, but also due to having to move to another city for work. They repossessed my car and even after several conversations with them made it nearly impossible for me to get my car back. Don't do business with them.
CS
Cindy S.
I called American Credit Acceptance
I called American Credit Acceptance. The person l talked to is Amesha. She was kind and made me feel better in a bad situation. Thank you.
MI
Mike
Straight up scam
Straight up scam. They clear engine codes before selling repossessed cars so they can screw the buyer by selling as-is. It's legal fraud. Hoping this helps save someone else.