The Distillery NetworkReviews of americancopperworks.com

The legacy stills that this family produces cannot be matched anywhere. I like many others had to wait an extended time but Jon did keep me informed . They did have some extremely unfortunate circumstances that held up their production. Definitely don’t call up and start insulting Jon or you may not like his response! I guarantee they will ship your order and I am very pleased with the quality. Thanks Jon!!

This company and owner are great! I know you see all the bad reviews and they might scare you as they did me when I saw them AFTER I ordered. Well let me say the owner called me and we had a long discussion about life and what he has been through during those reviews . Folks he's human and family came before business like I would have done . My product arrived as he said it would and is better than I thought it would be . I can't say enough about this. Order with confidence you will get more than you expect. If you want a personal review then ask them for my number and I will speak to anyone on this . Again this is custom work and beautiful

Ordered on 3/7. It not only hasn't been shipped yet, but no response via email, text or phone calls. DO NOT ORDER from them

Update to my update. 4-9-23 looks terrible for how much I spent and how long it took. Top is crooked, they deburred nothing on it, and the soldering looks like a complete amateur did it. Nothing close to real craftsmanship. Look elsewhere if you want a nice looking still in a timely manner. Update 4-7-23 just received the product. Haven't used it yet but it finally showed up. Company is either poorly ran or a huge scam. Ordered a still over a year ago. After multiple attempts to contact them about what it's status is or a refund they gave excuses and told me it'll be sent soon. Still hasn't arrived and now I'm getting no response about the status or being refunded. Save yourself time and money and avoid this place. Always sad when you run into American companies like this. If I ever get the still I'll update this.

Very well made copper still with no dents upon arrival. worth the wait

Ordered an EZ build Kit on 3/13/2022 just before I came home from an Iraq deployment. After a crazy amount of patience and being mislead by “The Distillery Network Inc.”/ “American Copper Works” / Jonathan Zajac / “Red” for nearly a year, I still haven’t received a refund or my product. Check out their ratings at Better Business Bureau.

After a minor miscommunication I was able to get ahold of the owner Jon, by phone admittedly he held his temper more than I was able to, he also corrected my issue immediately and delivered a high quality product for a great price and I am sure it will last for years to come

Waited eight months for my ten gallon eze-cap. It finally showed up with a big dent in the cone, due to improper packaging, and an unsoldered outlet pipe on the worm. I had to rap 14 gauge wire around the pipe to fill in the gap before I could solder it. During the cleaning run I discovered two large holes under the cone and the rear seam had solder laying on it but it wasn't sealed. Had to use another 8 inches of 14 gauge wire to fill the holes and gaps enough to accept solder. Had major problems getting the worm to fill and drain properly, turns out the valves are junk. Snap on washers come loose and block the valve. Eliminated the washers and added a screw on hose shut off valve to regulate the water. Finally after 8 hours of repair work I got all the bugs worked out. I'm now very happy with it and it works really well but I wish that I had checked out more reviews before I ordered. I spoke with the owner Jon several times and texted with him many times, the problem with contacting him is that you don't know if you'll be talking to Jekel or Hyde. If I had it to do over I would be shopping elsewhere.