The Distillery NetworkReviews of americancopperworks.com

I ordered and paid for a kit back in October. Still haven't received it. Back in March I was told it would 3 weeks and I was 12th on the list. In June I finally got a response to my repeated calls and emails and was told I was 18th on the list. How does that happen? I am unable to rate the still as I don't have it. Their customer service is terrible. If it was an option I would give 0 stars at this point.

I ordered and Paid for Moonshine Kit in January 2026 and after many e-mails, text messages and phone calls. I have received my still or NO REFUND. This company will take orders and your funds and you will NEVER see it .

I ordered a funnel and proofing parrot over a year ago. They took my money and have not delivered the order. They are nonresponsive to phone or email.

Zajac is a total lier, wanted to up date still size, all Zajac wanted was money, gave me a bitchen out because I wanted to send a check , he wanted credit card with no w.o. , stay away from that disturbed man, product is good feel sorry for employees, take note Zajac will bring company down

Ordered 6gal set 11/29, told by John, shipping in 2 to 3ks. It arrived very late in an undamaged box, covered and stapled over another box on 1/7. The huge but flimsy box was packed with an entire bale of hay! I had to unbox it outside in the back woods, using a power wheelchair and a wagon to carry it!. Nothing was wrapped nor protected from rough and distant shipping. 2 of the 3 pots werel dented. Everything was full of hay strands, particles and dust! Parts and all seals were missing! John tild me a story about hiw hes required to send incomplete sets by the feds. Funny he never mentioned that when he finally shipped my irder. During the overdue wait, i rcd zero unsolicited updates from him. No pkg slip included nor instructions on an item listed for almost $800! IHe offered to send parts and told me to fix the dents myself. He got nasty when I told him of my disappointment and lack of confidence in the welded fittings and potential leaking that would insue. Im not a welder, just an old lady who lives alone who just wanted to get clean water, make tinctures and vinagar. He accused me of trying to steal from him. I told him to send a prepaid ship label with door pick up and I'll return it. His demeanor was so flippant and sarcastic, including foul languages and insults so I decided to end my business with him and completed a charge back on my credit card. I simply refuse to consort with rude and ignorant ppl who think we work for them after sending a big box of outdoor debris and damaged goods with missing parts. He gave an idle and cuss flled threat to sue me as he screamed profanities. If he sends the label I will honor my commitment to repackage with all the hay and return it. This is a big effort for me as I live alone, am a dble below knee amputee with a bad hand and low patience for well paid adults who behave like children! He has not followed up on any commitment to date so I'm doubtful he'll do what he says. I hung up and blocked him. Save yourself a lot of hassle and headache. Shop elsewhere. Update;3/6/25 he still has not sent the shipping labe to return his broken junk. I wanted it sent proof of delivery so he couldn't lie again. I guess he wants me to keep his garbage? Be careful. He told me he was going to open another company so he can steal from more ppl.he lives in NewHamshire in someone's basement.

Had ordered a still, was told it would be here in 10 days. Multiple calls and texts later the owner Jonathan Zajac answered and was cursing me out saying I hate America and I'm a POS. All because I asked a ETA. Would not work with this company ever again.

BAIT AND SWITCH!!! DO NOT ORDER FRPM THIS COMPANY!!! I ordered an EZ build kit was told 3-4 weeks for shipping. I received no email confirmation for my order or and tracking informayion for my order 4 weeks go by i ask for an update i was met with hostility. During that phone call ibwas told there was absolutley no way he was going to be able to meet my order. But he was happy enough to take my money. He then said to me hes not going to ask me for more money on my order but if id like for another 500 i could get a still that was already made and ready to ship. You read that right asked me for more money after i was told hes not here to ask for more money. I declined and said no i just want what i ordered so i can build to my liking. He then get very upset and says "well if your going to be like that then thatboffer is no longer on the table." To which i respond then i want a full refund. He then changes his attitude and asks me if he can sing me a song. He then presists to sing to me sing about making this deal happen because he tells me his company absolutley "does not do refunds". I tell him i want my product we agree on a price for a ready to ship unit i tell him i will not be giving full payment until i receive my product. I received the product that i did not origanlly purchase and he waited until it was conveinent for him to send me links to pay him remaining balance. This company and this idividual are crooks and will take you for more than whatbyour signing up for. Aland the product i received also had leaks on every solder seam. Another reason i wanted the kit i could build myself.

Ordered a still 4-5 weeks, ship, 4 weeks,6days, 2am email, no delivery, called John left emails, asked for a return call, got it, he called me A KAREN, ACCUSED his workers of being on Meth, offered to throw together my purchase, that it would be sub par, I asked if he had any still to ship, he did not. This is theft, anything over 600 dollars is a felony, maybe he should be arrested. DO NOT BUY FROM THIS PERSON