Cheng yan Y.
Nightmare from start to finish
Nightmare from start to finish. No contact 1-2 days prior to the car ship date. When I contacted shipper on the day of shipping, was told that the price increased from $950 to $2200. By the way, deposit DOES NOT go into the final cost of shipping. This is not my understanding of the word deposit. After waiting for DAYS, shipper finally came up with a driver that was willing to charge $1200. I had no choice since I already paid the deposit and was just minimizing damage at this point. Several last-minute changes were made by shipper prior to car pick-up. In the end, I just released my car as instructed because I had no idea why deals he was making and needed for this nightmare to be over. Car was scratched upon delivery. The driver yelled at me for not shipping in an enclosed container. My only positive comment is that shipper was responsive most of the time.
Response from Ameri Auto Transport LLCMay 19, 2025
I'm really sorry to hear about your difficult experience. This definitely isn’t the standard we aim for at Ameri Auto Transport. We take your concerns seriously and want to make things right. If you’re open to it, I’d like to connect you directly with our support team to review your case and find a fair resolution. Your satisfaction and trust matter a lot to us.



