Peter E.
Complete absence of customer service
Complete absence of customer service. Never ever again!
A.M.B. Furniture and Design has a full line of furniture including, Bedroom, Living room, Dining room, Children's bedroom, Game Room, Office furniture and many other accessories.
AMBFURNITURE (ambfurniture.com) has 53 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Peter E.
Complete absence of customer service. Never ever again!
Cheryl L.
Ordered a couch. It's been almost a month and I still have no furniture. Customer service is horrible. Told me it was stuck at Port and told me sometime after the 20th it would be shipped but no real date or time expectancy.
James C.
The manager helped us meet a deadline and made a special trip to deliver our items on time.
Danielle R.
AMB furniture is one of the worst sites I have ever dealt with! I order from cymax, ebay and walmart and sears online for furniture and appliances usually and this is the first and LAST time I will ever order from AMB's Site. They do not answer the phone line all the time, they have a slow response time to emails, they are not professional as they raised their voice at me when I called about the defective table I purchased. Take my advice, you don't want the headache! They sell items that are defective so I assume they buy refurbished and returned items and sell at a high price. I purchased my table for 1,300 dollars and it was not worth it. They are con artists and there is no way to fight them because they don't solve your issue!!
Amy W.
I just want to say I'm so pleased with my dining table and hutch. I've been looking for this set for awhile online and I finally found this set on ambfurniture at such a great price. Thanks so much for a beautiful set.
Kristie H.
I recently purchased online, a chandelier lamp from AMB, for my bedroom nightstand. In the picture the crystals on the lamp appear clear. However, when I received the lamp, the crystals were purple. Not a tint of purple, as suggested by Tony, in their store. I called the store to inquire about sending it back, and was given the worst customer service of my life! Tony was rude and argumentative. He stated that in the picture you could see a tint of purple, and that this is the only color it comes in and that I should have looked closer at the picture. I did, my husband did and a friend did. The picture does not show a "tint of purple". The picture is deceiving! And the item description should state that it is purple! Anyhow, Tony went on to say they would refund the lamp if I paid to ship it back. That's unacceptable. The cost of shipping is the same as the lamp itself. Lesson learned. I will not order from AMB furniture again!
Rizza M.
Family owned business--Mike was awesome!!! I don't understand why there are so many bad reviews of this company. I ordered my table set from them and their customer service was excellent and the product I receive is beautiful and sturdy! Very happy with my purchase and I am glad that I gave this company a chance despite all the negative reviews.
Carrie W.
I just got my sectional sofa and I'm very pleased with the quality. I have been looking for awhile and found this site to have the best price. The shipping took a few weeks but that was expected and well worth the wait. I just want to thank you again.