ambetterhealth.comReviews of ambetterhealth.com

WORSE INSURANCE AND REWARDS PROGRAM ON THE FACE OF THE PLANET. I HOPE THAT SOMEONE READS THIS AND SEES THAT THIS INSURANCE COMPANY IS A SHAM! THE REWARDS CARD IS TRASH!

negative stars should be an option. No one reliable accepts Ambetter. Doctors/physical therapy locations say “insurance fully covers your visits” then I get a bill in the mail 3 months later for $2,800?? Tried to dispute but Ambetter says I still owe, even when I was told it would be fully covered! A whole scam. Don’t waste your time

If I could put a no star that would be my review. This company has no idea about what they are doing. Duplicate accounts with me. They should be going bankruptcy for the paper waste the send in the mail. They have been bombarding me with mail that says the exact same thing. I have wasted numerous hours on the phone with them asking to cancel my policy but apparently they refuse cause they keep billing me. The government healthcare market should have the full control of these. It seems no one has any idea of what anyone is doing. It's a nightmare. I regret finding them. This been going since January. Here we are in June and it's still not resolved.

There costumer service is a joke. I've paid my monthly payments every month. This month they are saying that I have to pay July's payment as well. They have suspended my account and I can get my important medication refilled. It makes no sense. Even after doing a payment audit which shows I only owe $17 for the month of June. Which isn't due until the end of June. Yes they still will not unsuspend my account unless I pay $53.66 for June and July's payment

Horrible insurance. After months having back pain and doing PT with no improvement still won’t authorize any MRI or CAT scan.

I had about a year gap in health coverage between losing my Washington State Apple Care (Great coverage!) and joining Medicare. I signed up with Ambetter for reasons I can't remember now, and thankfully never need them for anything other than a wellness checkup with a doctor. When I signed up their customer service rep I talked to said I could continue to see my regular doctor, only to find I couldn't. Took a while to find another doctor to go to, as their website was extremely poor and basically unusable. When I did find a doctor my personal page on their website never showed the proper doctor once. It always tried to tell me I should see an OBGYN a half mile away (I'm male, btw) or a doctor over 25 to 50 miles away. When I tried to schedule a follow up appointment, it always assigned a different PA or NP, and I finally gave and cancelled the entire appointment. Highly incompetent company.

So I've had ambetter insurance for two years never used it till recently I went to a primary doctor visit.....they stuck me with the whole bill o called customer service and they said that the billing department coded the visit wrong and it needed to be changed....I spoke with the doctor and the billing department and they said that ambetter is notorious for doing things like this as to not pay for visits and this has happened quite often he said I gave up and payed for the visit my self....I guess I need to look for another insurance plan.

DO NOT CHOOSE AMBETTER INSURANCE! I chose this insurance even paid more because I needed something that would allow me to get coverage for a neurological group out of state and most of the big names didn’t. I ended up changing state residency and getting new insurance 6 months into the year because they fought so hard against everything they ordered. MRI’s ordered-they would approve cervical and lumbar but not thoracic. The anti-migraine medication was denied due be dissolving tablets when they felt I could swallow them while in a full body dystonic state. I attempted to get a reward card through their “benefits” and they conveniently held it until my plan expired so the reward card was voided. They do not have a way to contact customer service for medical questions or insurance questions without talking to someone (I suffer from dysphasia) I attempted to email or chat and would be answered by a bot that wouldn’t respond more than to say call customer service. I just can’t say it enough - HORRIBLE INSURANCE PLAN!