ambetterhealth.comReviews of ambetterhealth.com

Absolute trash company. They don’t cover anything. Change the formulary every 3 months and lie to you just to get your premiums

Absolute trash of a company! I would trust gas station sushi more than Ambetter. They don’t cover anything when you need them.

Terrible customer service!!! They don’t do what they say they are going to do causing multiple phone calls for easy issues. The provider list is not updated. The website will not allow you to do what they request you do on line. Customer service does not speak in a manner in which one can understand them. Customer service never seems to have the answers needed and if you ask to speak to a supervisor they punish you by putting you on hold for extremely long periods of time.

This is the worst insurance I have ever seen in my life! Everyone has said oh it's a great company. My ass it is! They keep lying and denied to pay for my son's meds with a Prior Authorization saying the docs office didn't send everything over when they did! I took the fight to the Florida Office of Insurance Regulation and let them have a field day with them. I iam not the one to play with when it comes to my son and his meds at all! You get one person telling you this and another person telling you that. Man screw this.....I am going back to Florida Blue for next year!

This is the worst insurance company I have ever dealt with in my 65 years of life. Poor Customer Service, long wait times, difficulty getting problems resolved, and representatives who are unhelpful or lack the authority to address issues. Supervisors who hang up on you and people at the administration office who just don't give a darn about you. Chyenne Gilson left me unattended while she supposedly was trying to help me for over 6 weeks in some of the worst pain I've ever dealt with in my entire life. Now tell me that's not cruel and unusual punishment. Apparently, they have a lot of complaints filed on them at the Better Business Bureau of which mine will be next. They think because I'm a 60 year old woman I'm just going to sit back and be quiet and not do anything this is the worst insurance company ever my advice to you is stay clear of them.

This is honestly the worst insurance I've had in all my years. It's embarrassing, honestly. The customer service is dismal. It is impossible to get any real help on the line. They only have overseas call center employees who read from a script. I have tried to simply update my address several times. Even this task has proven impossible.

Surprised I cant give zero star’s . My neck is in really and shape . My dr sent me for an MRI that Ambetter denied and ordered physical therapy . Well , it made it 100 times worse . Seems like this is a pattern for them.

0 stars SCAM INSURANCE Bullshit, rude customer service representatives, joke insurance , rude and unhelpful doesn't cover ANYTHING. Very insensitive & disrespectful people too such a SCAM