ambetterhealth.comReviews of ambetterhealth.com

Doctors listed as being in network on Ambetter site are NOT in network. I'm left without a doctor or accepting a nurse practitioner 30 miles away! What a scam.

My experience with Ambetter has been extremely frustrating and disappointing. Although their website lists many doctors as “in-network,” when you actually call the clinics, they say they no longer accept this insurance or are not taking new patients with Ambetter. This wastes a tremendous amount of time and creates unnecessary stress, especially when you genuinely need medical care. Trying to find a gynecologist who truly accepts this insurance has been almost impossible. The provider directory is not updated, and customer service does not provide real solutions — they simply repeat the same outdated information from their system. As a patient, you need clarity, real access to doctors, and support — not constant obstacles. The experience has been exhausting and unreliable. I would not recommend this insurance to anyone who needs consistent or specialized medical care.

I have multiple autoimmune diseases, sleep apnea, COPD, metabolic issues, insulin resistance, cardiac issues, hypothyroidism , and chronic inflammation. My doctor gave me a sample of Tirzepatide and it worked wonders on me. Tirzepatide is the only medication that helps with all the symptoms I have. My doctors specialists and primary care have all attempted to get it approved for me. Several prior auth with appeals only for it to be declined. If I had diabetes, this may not be an issue. I absolutely hate this insurance. They want you to have no hope at returning to a semi normal life. Worst coverage I've ever had.

Ambetter health of Florida is terrible. They listed my Doctor as in service but refuse claims They never answer me in the portal Terrible customer service I do NOT recommend Ambetter . If I could change right now I would !

Ambetter is terrible. Because they are less known than the bigger-named companies, they are not widely accepted by doctor's offices, which makes trying to find good in-network providers a pain. They raised my monthly premium by about $80, which is ridiculous and not justified by the plan details. I thought it was cool that they at least had a nice reward program, but come to find out that's just a scam too because they would not honor my rewards after I was terminated even though I exchanged them before I was terminated. The customer service is terrible, and I honestly recommend going with another company. Even if you have to pay a little more, the bigger named companies seem to have it figured out more than Ambetter and it might be that doctors trust the big names more.

Would give zero stars, but cant. Absolutely the worst customer service, Enrolled me in autorenewal without informing me, kept harassing me to use their doctor (so they could claim pre-exiting conditions in order not to pay). Ambetter would benefit from a visit from Luigi Mangione

I had them prior to 2026, they were horrible, they gave my Dr the run around on every claim, the doctor finally gave up and voided the charges. Now, 2026, they are even worse than ever. I called for pharmacy support. At first, I was connected to an over seas agent who could not speak English, then when I was finally transferred, I was on hold for every question I asked while the agent contacted the back office for every question I asked. This company sucks!!

I'm sorry but this company has absolutely the worst customer service of any company that I have ever dealt with my whole life, and I am 68! Their agents have poor English, and I'm afraid to say that after talking 4 different agents, most have less than a half a brain cell. Was just trying to find out if a provider was an approved provider on their plans, and I spent almost two hours on the phone, and I'm still not sure they understood my very simple question! I have not had a drink in almost a month, but after dealing with these morons, I had to have a stiff drink!