ambetterhealth.comReviews of ambetterhealth.com

I should have check here first. With a 1.2 rating with over 223 reviews is all you need to know. DO NOT SIGN UP with Ambetter Health. I was assigned a primary care provider that is a Nurse Practitioner. I have been trying to change my PCP to an internal medicine doctor since the end of Januraruy. Here it is March 11 and no where closer to changing my PCP. I had 9 calls with the reps and supervisors all with the same story. Give us 7 to 10 business days. I check and my PCP is still the Nurse Nurse Practitioner. Meantime I'm paying $700 a month. I have spoken and messages their complaint department and all i can say it's a joke. This should be illegal.

How i wish I had seen these reviews prior to signing up for a plan! Do NOT get any plan from Ambetter. I checked to see if one of my specialists was in-network and based my decision on that. Good crap, what a bad idea. They barely covered anything from my doctor's visit and I'm having to pay a $532.59 bill. Affordable Healthcare? Who could possibly think that??

I am a US veteran, being discharged from a rehabilitation center, I chose to get help for my ptsd and alcohol use. I wore a uniform to defend our country, to defend freedom, and freedom of speech. I am 1 wk from completing the program. I do not believe in murder, though now i understand why a ceo of an insurance co. was ambushed. I believe what bafalls any ambetter employee i will feel no empathy for them or their family members. May God take pity on such people, for noone else may.

This is the worst insurance company I've ever come across. Paying $500 a month for subpar insurance and then denying me important testing that is life altering. It's disgusting. I truly hope karma visits them in the worst possible way.

If I could give negative stars I would. I had Ambetter for OVER 2 years and never was billed a premium and had coverage the whole time. In January 2026 my husband got his insulin through the insurance no peoblem....In March my insurance is canceled due to NO Payment of premium and now my husband's insulin can not be given to him because we can NOT afford it...Why did it take all this time and no bills sent to us for them to cancel it? THIS IS VERY WRONG!!! YOU ARE PLAYING WITH PEOPLES HEALTH!!

I’ve only had this policy for one month, and they are already denying coverage for a life-sustaining medication. I spent an entire week on the phone with them, calling multiple times a day, trying to resolve the issue. Even though I’ve paid my premium, they continue to deny my medication. Based on this experience, I would not recommend this insurance at all. If something serious happens because I cannot get the medication I need, the responsibility will be on them.

We have never had insurance that is such a horrible joke. We picked this one because the “in network” provider list listed one of our very important physicians as a provider. I spoke to CS about it. I had verified since they listed the provider they are supposed to give in network prices. CS told us the list had probably not been updated when we chose their company & we should have verified our physicians office accepted their insurance. #1 They knew it was time for open enrollment & the list of providers THEY list should be updated especially when it is open enrollment. #2 I should not have to verify with my physician that is their job. Personally I am tired of doing other peoples job. CS could recommend another physician in their network. No that is not an option for us. Since this is their mistake we should be able to chose another company. Extremely ANGRY!

Bah, wish I had seen these. Thank goodness I haven’t needed to make a claim. Terrible navigation on website- just makes me try to login and reset password over and over. Called, went through a very long phone tree only for them to say “we’re closed, call back later.” I would be happy to change this to a five star review if they change the order they tell customers that their line is actually closed, and they fix the issue with logins.