Jean
Worst company to deal with
Worst company to deal with, horrible produ, sellers are bad, customer service is horrible! Will NEVER use Amazon again!
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Amazon has 158 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Jean
Worst company to deal with, horrible produ, sellers are bad, customer service is horrible! Will NEVER use Amazon again!
Rob P.
I'm still waiting on a order I have it in writing that it should have been delivered yesterday Amazon are saying they tried to deliver yesterday but they didn't as I was sat waiting for the delivery and the tracker clearly shows that the driver did not attempt delivery This company lies to customers the customer service will tell you anything just to move on and not actually deal with anything Management are by far the biggest lier's and after been sent a load of b/s from management I can honestly say you failed again and lied again this order goes back to December and not one person at Amazon can give me a answer as to what is going on with it I personally don't think they care after taking my money that is all Amazon are bothered about they don't give a toss afterwards I'm disappointed disgusted and have lost all trust in what is supposed to be a world wide company yet this is the 3rd time in a row I've had problems I was also told that it wouldn't happen again more lies.
Paul
Ordered a bed from Summerby through Amazon, UK for £80.99 in September 2025. The bed never arrived, Summerby would not help and neither has Amazon. Still £80.99 out of pocket, neither will provide any help.
AG
I ordered an item from Amazon and my experience was different this time. I am absolutely appalled by the way my parcel was delivered today. The parcel was left at the gate openly so anyone could take it away. Luckily, my neighbour spotted the parcel to check who it belonged to, and as he knows me, he knew this was supposed to be for me and kindly brought it in to give it to me. Your delivery driver on this occasion was irresponsible in the way he delivered my parcel. If I could give a "0" star, I would.
Agata O.
I spent 3 weeks already on the phone and emails and no possibility to resolve anything.We have been scammed by Amazon for £150.i will contact my lawyer tomorrow.
Consumer
I will not be using Amazon again because they do not deliver to the customer, twice now in as many days they have left my package outside the block of flats where different people are coming and going and they never even pressed the buzzer to let me know that they were there. Needless to say I never got to receive my packages so I can’t afford to lose anymore money on the hope that I will receive anything.
Ckb C.
They said after the last order I got FREE shipping. Well I didn't .I also find that some of the goods that you just purchased will most likely be cheaper than what you just got. Buyer beware, buyer beware, buyer beware. Amazon you can call yes call not text or email the person on that account. Till you call him there will be NO more purchases, WALMART will now get ALL of the business, AMAZON the ball is in your court.
Harold M.
I contacted Amazon saying I want to cancel eight pounds and 99 pence goes out every month for what. They said they would cancel it yet its still goes out. This company so rich yet not honest. I regret buying from them.