AmazonReviews of Amazon

Ordered a refurbished Amazon smart thermostat. Worked at the beginning and then did not work when we needed heat. Tried to return/exchange and even though it said return eligible until 6/19/26 (today os 3/17/26), Amazon will not return or refund. Plus it is impossible to get a hold of a support chat or anything - where it says "We're here to help, talk to a support person" there is no link to click etc. Amazon has been getting sucky as late, time to cancel our membership. Too frustrating to deal with them.

Han dejado el paquete en un buzón del portal de al lado estando yo en casa. Incluso me han enviado una foto para marcarlo como entregado. Su única solución es esperar 48 horas para poder recibir el reembolso

Off shore customer service, it has been impossible to get a US call center.

sent a coffee machine but had parts missing but amazon gave me £75.00 to buy my own a few months later the machine went faulty so had to send it back but my only option was via post office so i told amazon i cant carry heavy box so they said pay post office pick it up we will reimburse you the cost any way day later postwonan came in van to pick it up all email prove it was delivered but one month later no refund so i told amazon who says it was never posted and they gave me £75 refund not true i told them so i sent all proof of postage they said wait a month i did then again asked weres my money now i have to wait another month to me Amazon has stolen £325.00 of me and/or a coffee machine

Worst company ever when it comes to refund, I bought Brita Marella water filter Jug, find out is a bit smaller and returned it back since January 27, the product was received since on January 29 but Amazon has refused to issue my refund even after repeated calls. Please avoid this company for your peace of mind.

Don't buy electrical items unbranded as safety issues appearing after 30 days won't be reportable. Glass kettle smashed into dangerous shards. No proper receipt was available as the seller either went out of business or item no longer sold by that seller. This is how dangerous items go unreported. Kettle wasnt even a year old and glass unsafe type

You know how Amazon asked you to type in your password? They also have this feature where you click the box to show the password. There's also a little block there to set the details in stone so you don't have to keep typing in the password all the time. Neither of these options work even though the boxes are checked 24/7. Amazon got smart and did away with the show password option. Storing the details still does not work. I have more than enough passwords to memorize. It's irritating to me that I have to keep looking up my password for Amazon. I should have it memorized but I have to change it a lot because Amazon wouldn't accept whatever password I typed in. Now I am stuck at home with pneumonia, low O2 and zero patience. I call Lyra at Amazon who makes the decision that my name is going to be Sperm. You can guess how my conversation with Lyra went after she decided that I was named after a bodily fluid. She couldn't understand what my issue was with the 'show password' and 'set details' not working and why I didn't want to change my password all the time. She asked me if I find it 'hard'. I told her I probably had a cognition issue and could she be so kind as to transfer me to someone in the cognition dept.? No problem. She put me on hold and I hung up.

J'ai créé mon compte et commandé un produit sur Amazon , ayant oublié mon mot de passe j'en ai recré un autre et amazon a bloqué mon compte, j'aimerais comprendre pourquoi ? Mais impossible de savoir puisque mon compte est bloqué la page aide me renvoie toujours sur votre compte est verrouillé !!! Aucune nouvelle de ma commande ! Elle n'arrive pas ! Or j'ai bien été débitée !!! C'est tout simplement honteux ! J'ai la sensation de subir ce service et il n'y a aucun retour possible....j'ai tout simplement gaspillé mon argent.... j'aimerais porter plainte ! A boycotter tout simplement !!!