AmazonReviews of Amazon

I bought a laptop from Amazon which cost £580 in February last year. It came with a 1 yr manufacture's warranty and a 2 yr warranty from Amazon. It broke down within 7 days of the 1 year warranty expiring. To cut a long story short, I discovered that I purchased the laptop from Amazon Warehouse and that it had been purchased and returned to Amazon, reconditioned and resold. On my receipt it doesn't state that it was 'used'. The call centre representative said that people know that Amazon Warehouse means items are reconditioned because it would have stated it on the item page. I obviously didn't notice the 'used' word which was apparently on the page and I didn't know to check. Amazon state that because the item is no longer available, the original profile of my laptop advert has changed on my receipt so they can't prove it and I have to take their word. I have asked my friends, none of them knew this. The price I paid was comparable to other companies so I wasn't aware of any reduction. I would like to see some transparency so that customers know that they could be buying second hand, returned goods if they shop with the default 'All department's' tab rather than filtering so that Amazon Warehouse is filtered out.

Amazon are becoming more & more unreliable. They don’t deliver when they say they will which is so frustrating. This has happened a lot.

I live in the UK and it seemed a great idea to use Amazon.au.com to purchase gifts for family in Oz. I am still waiting......grandson's birthday (and delivery date) come and gone and still no gift has arrived. It is over a week late now. They keep apologising and putting the date of delivery back a couple of days. I no longer have any faith in them. This is the second time this has happened. Order at your peril.

Well , where do I start? I bought self adhesive hooks for walls, bathrooms, kitchen etc. I decided to put a couple of photos just up on the wall and an hour later both photos had fallen and it took the paint off the wall. My grey & red wall. It looks awful too. Now I need to get paint similar to the walls to cover it up. I contacted amazon with an 11 page conversation and they cut me right off the conversation. They said they would give me a small Compensation of £5, what a joke! Then they revoked the money. The told me it was the seller I had to contact. They sent a link to the sellers page. The link took me nowhere, very deceitful! I finally found the seller on my own. The seller was MORANTE and her products are needing removed from amazon. I contacted the seller, to no avail. I'm waiting on a return message, but I do t hold my breath. I'm so appalled and angry and they can do what they like ( so they think ). I won't be giving into amazon or MORANTE!!! I expect my walls replaced back to the condition they were in before utilising these products. I'm being passed from.pillar to post. Although, today I found the seller and wrote a message and I never missed her and hit the wall. PLEASE DO NOT PURCHASE FROM HER AS YOUR WALLS WILL BE IN SOME STATE.

Delivery's are dreadful. Nobody listens to what you say. And get told lies. Thinking of cancelling my account 🤔