SCAMMERS- stay away from these guys especially HENRY. They provided me a list of resorts which seemed good so I purchased a package. When I asked HENRY to book the resort he told me the resort im interested is no longer available because im brown! This is HYAT Breathless in Punta Cana btw. When I asked for a refund he said I will only get 50% back! Very dishonest crooks.
TS
Tiffany S.
If I could give a lower rating I would
If I could give a lower rating I would. They are a scam. Took my money, picked my dates and was told within 24 hours they’d call from reservations to go over everything
They never called. I called and they said they didn’t offer the resort I picked even though it was on the list and got a confirmation of purchase for the dates and resort I picked. They would hang up on me everytime I called so I started callling from my husbands phone. Now they’re doing it to his number. I’m disputing it through Amex
TC
Tony C.
Very untrustworthy
Very untrustworthy! Was sold a vacation package to Villa del Palmar ,Loreto MX. with the assurance that we would qualify for the special offer. After purchasing and making trip reservations, was told that we would not qualify after all and the sales agent and his managers gave us the runaround for over two weeks before eventually agreeing to cancel the purchase and provide full refund!
The whole situation was very stressful!!
LC
Leti C.
SCAM ALERT! SCAM ALERT!
SCAM ALERT! SCAM ALERT!
I am writing this review because i am shocked on how our experience went and express my concern regarding a vacation certificate I purchased from "Amazing-Mexico.com" on January 6th for a stay at Villa del Palmar Loreto (May 11–16).
I specifically informed the salesperson, Jose Arellano, (+523314476091) that I had already attended two presentations with Villa del Palmar in the past.
I even provided screenshots of my previous stay history to ensure eligibility. After purportedly consulting with his supervisor, Santiago, Jose assured me multiple times in writing, that because this certificates was through a different agency, I was eligible to proceed. Based on these explicit assurances, plus the verbal communications via phone with Jose, I purchased the voucher and non-refundable airfare, as confirmed by him.
Well, after 3 weeks of not returned calls and texts, his manager, Fernando Melgar 8668830573 ext. 3024, called me and said he couldn't do anything, and technically drop us like eggs...
They didn't even try, and push sales like CRAZY!
LIERS!!!!
STAY AWAY!!!!