AmatteroffaxReviews of amatteroffax.com

Our company purchased a Ricoh printer from A Matter of Fax along with a 3-year warranty. Our printer is used by the majority of our office personnel here and when it is down it greatly affects our business. We have had it break down twice on us, the first time it took them over 2 weeks to fix the issue. Turns out it ended up being a minor issue and they still gave us a run around for 2 weeks. This most recent time has been a week and a half and we do not have any timeline as to when they will fix it. They attempted to talk us into pro rating us our warranty instead of fixing the issue. It seems that they are doing whatever possible to pass the issue back onto us. We have not been happy at all with the service and customer care we have received from them since the purchase of the printer. We would NOT recommend A Matter of Fax to anybody looking to purchase through them.

I was looking for toner for an older model Panasonic copier. No one else had it in stock or knew when they may get it. Thanks to A Matter of Fax I'm back to printing.

I would buy from them again. product was well priced, packed and shipped fast.

Very good prices; nice to deal with. Will purchase again.

These folks know what good service and a good product are all about. Not only did they send me good toner cartridges, but shipping was speedy and the cartridges were packed well. In a word, this company is EXCELLENT! - Highly recommended.

I purchased a new projection lamp for my TV. Got what I needed in good time. The price was right. I will be recommending A matter of fax.

Purchase went well. Great price!

I really needed my printer back up and running and they were very fast and efficient in sending me my order. I was extremely pleased and surprised when they called me after receipt to make sure everything was satisfactory and no issues.