The Alzheimer’s StoreReviews of alzstore.com

I bought a pippa tipper automatic lockable dispenser from the alzheirmer's store. I tried to use it for my 93 year old father and found it didn't work as advertised. This company has a no return policy for such products so i am out 120 dollars and own a piece of crap. Do not buy from this store EVER>

I had purchased a cell phone from this company. While it worked, it was fine. But then it didn't work anymore, so I called them to try to get technical assistance. I WASN'T EVEN TRYING TO GET A REFUND - JUST ASKING FOR ASSISTANCE!!! I called 3 times (and had to leave VMs because was nobody answered) over the course of 2 weeks, as well as sent 2 emails. I received ZERO replies. Absolutely inexcusable. I ABSOLUTELY DON'T recommend.

Horrible place to buy anything. Takes 2 weeks to receive the raz cell phone and then you only have one month to return after finding out it's a garbage phone for over 350 dollars. The email people support for raz are rude and condescending. The phone is worthless. I'm surprised the Alzheimer's Association Store is willing to sell this product. They need to disclose a lot more than they do.

I bought a tv remote control from the AlzStore.com. The remote does not work for my mother-in-law's assisted living facility. I opened the remote control to install batteries and to try to get it to connect, but due to their "post 30-day" policy they would not accept my return attempt for an otherwise unused/unusable tv remote!

Great idea! Terrible product and not functional. Don't waste your money. The seller website will not allow us to leave a 1 Star review. We found this to be a cheap $70 phone with a glitchy phone app priced at almost $400 with a pad charger. The phone has zero consistency, and the return policy is a rip off. Terrible return policy. Once they have your money, they want to keep it. No matter the problem or issue. They charge 30-50% for unused returns all at their "discretion". We understand issues pertaining to returning health care or hygiene products, but this does not certain to a defective cell phone and charger. We returned unused in perfect condition and were charged 33% for a $400 purchase. As for functionality, we placed the phone on the charge pad and let it set there. The next day we noticed that the screen changed from the Alzheimer user interface to the phone system app. We called RAZ tech support to resolve the problem. The phone kept doing this which would cause havoc with a person with moderate Alzheimer's or a care giver with limited technical knowledge. Also, the display is set to stay on all the time so the battery on this $70 phone drains very fast. Lastly, there are elements that need to be added for a person with dementia to use it correctly. Overall, for $345 plus $50 for the pad charger, we received a cheap $70 Blu phone with a cell phone App called RAZ. If the app worked it would be great, but we experienced many glitches with problem after problem. I wound up buying a better phone for dementia with GPS for $119 and $19 per month. Add another $10 for GPS location.