Barry M.
Outstanding service and product…
Outstanding service and product support. 100% reliable and dependable. Barry Murphy DDS Baltimore MD

New and used medical equipment supplier of hospital equipment for the operating room, critical care, and recovery room. Victori Medical distributes anesthesia machines, lights, tables, patient monitors, ventilators, and electrosurgical units.
Victori Medical (altsourcemedical.com) has 41 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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41 approved reviews, newest moderated first
Barry M.
Outstanding service and product support. 100% reliable and dependable. Barry Murphy DDS Baltimore MD
christopher L.
Item as described. Fast shipping.
AM
Items came in different faded colors with scratches and scuffs. Restocking fee and return shipping make the customer want to hold on to poor products. (The below reply has inaccurate information. I never spoke with anyone about being happy about a replacement. I actually never even received a replacement).
Response from Victori MedicalJan 11, 2021
Hello and thank you for your review. We are very sorry to hear of your experience. Originally when you called us, you stated you were unaware they were refurbished and wanted to return them, as you were giving them for a gift. We informed you, that you could return, but there was a restocking fee. (You are correct, we had another customer who purchased needle holders a couple days before you, and wanted them replaced, so we sent replacements. This was an honest mixup. We would like the opportunity to switch them out for different ones if you arent happy with those. We apologize for mixing up the two orders.)
Anthony P.
Trying to return an unopen new merchandise and was charged a 30% restocking fee. I have purchased from many medical suppliers before and was never charged a restocking fee with returns. Will try to sell it myself and will never buy from this supplier again
Response from Victori MedicalDec 29, 2020
Hello we are very sorry to hear that. Its clearly posted on our website. We do not stock these items. We order from the manufacturer. IF the manufacturer will take the return, they charge us a restocking fee. Please see the link where it is posted on our website here: https://altsourcemedical.com/pages/shipping-and-returns
Chad H.
Excellent time working with the team at Alternative Source Medical!
Peter V.
Alternative Source was able to give me an accurate prediction as to when my devices woule be delivered. They are extremely helpful over the phone. I got a raised toilet seat that I’d been looking for for 3 years, so I’m very pleased.
Karen W.
I was very pleased with the responses from Cheryl when I thought we had a problem. She followed up and every thing went smoothly. I will use their services again
Charles B.
They price matched, and shipped fast and free