Amazing scents, fast shipping, great customer service. I received my order in just a couple of days and the fragrances are perfect. The scents are great and the sample bottles are a perfect size for travel or keeping in the car/desk/close at hand. It’s nice that the samples are spray atomizers too, not just drip bottles!
LC
Lisa C.
The smell was wonderful have had alot…
The smell was wonderful have had alot of complaments
PM
Patty M.
Scent #23
It is a nice scent #23, but has a slight after smell that some Fragrances have..
CH
Christina H.
Great Scent
Fast delivery, item was as expected. Great scent!
RG
Roxanne G.
I ordered a sample becauseNO T HAPPY I never…
I ordered a sample because I never heard of that s scent. I am SO thankful I got JUST a sample! No smell at all ! I wrote ALT and didn’t even get a refund. Was told thatI am probably nose blind. This is Not an acceptable answer. I want a refund and will never t recommend this on any other scent from this company!!! I plan on speaking to the bank I used to purchase this item about A FULL refund!!!
Response from ALT SamplesNov 4, 2023
We are very sorry to hear about your experience Roxanne. This is the first time we have ever heard about Crystal 23 not having any scent at all. For complete transparency, we ask all customers to review and accept the Return & Refund Policy checkbox before the payment can be processed. On October 27, 2023 at 3:47PM EST, we have written confirmation that you accepted our Return & Refund Policy by clicking the checkbox prior to you submitting your payment. For complete transparency, we also have the Return & Refund Policy posted on our FAQ page. The Return & Refund Policy states:
We guarantee each sample item to be 100% authentic fragrance decanted from the original bottle, however, we cannot guarantee your satisfaction for the actual fragrance itself.
Therefore to ensure zero product tampering and to guarantee each product shipped is authentic, we do not accept returns or exchanges for Vials, Sprays, or other decanted items. Please make your selections carefully as all decanted item sales are final.
For more information on our Return & Refund Policy, please visit the dedicated page: https://altsamples.com/refund-policy/
WL
W L.
Fast
Fast.
Smells great.
Response from ALT SamplesOct 31, 2023
Thank you for the review. Enjoy the samples!
RR
Rebecca R.
Great customer service
Great customer service! I had an issue with my order and they fixed it immediately!
Response from ALT SamplesOct 31, 2023
Hi Rebecca, we're so happy that you love our samples! Thank you for the review and we look forward to serving you again in the future!