Skylar
Abelist Policies Throughout
Hi! So I would also agree with other reviews that the content is high quality, however, there are several significant issues, boiling down to having to how they use payment as accommodations. 1. Captions are not available unless you pay. I'm pretty sure this violates the ADA and is illegal. Captions are a basic accessibility feature, not a bonus that you can just put behind a paywall. It is ablest towards every disabled person who needs them, whether it's because they have ADHD or a hearing related disability. 2. The false time sensitive pressure. It is manipulative, especially to people with ADHD, to structure this service the way that it is. By having all sessions free, but then locking them down in an amount of time unreasonable for most people, there is pressure to pay without considering. I would argue this style is unethical and ablest. Charging for service itself isn't necessarily, but there are much better ways to do it. You could have a tier system, use a pay as you can system, go through a patreon type structure, etc. I feel manipulated and as if the company is trying to scam me. I am also wary based on other reviews reporting inconsistent response to problems for those who do choose to pay. What I would like to see is an immediate fix of the captions issue, and that the second feedback is taken under consideration and implemented in the next few months. I plan to follow up with this review and be incredibly vocal online about this issue. I would love to support a company that is actually supportive and accommodating to the ADHD and disabled community. Thank you!
Response from Althea AcademyJul 16, 2026
Hi Skylar! Thank you so much for taking the time to share your feedback. We hear you. We're already in the process of removing captions from the VIP-only offer and are actively working on a plan to make them accessible to all attendees going forward. Regarding your concern about free access. We believe five days is a generous window. You get to watch 30+ hours of content for free. The VIP Pass simply exists for those who know they won't be able to catch everything as it airs or who find the content so valuable they want to keep it forever. And to be even more transparent, it also helps us cover all the costs of production. It's never been our intention to pressure anyone into purchasing and for those who do choose to upgrade, we offer a 14-day money-back guarantee, no questions asked. This takes the pressure off and gives you the space to decide if this is something you truly want to invest in, without any risk. We're sorry this was your experience with us. Supporting the ADHD community is at the heart of everything we do, and feedback like yours helps us show up better. We hope the changes we're making reflect that. If you have any other thoughts or concerns, please feel free to reach out to us at [email protected]. Warmly, Tara and the Althea Academy Team