Lois
Updated review.
To update, the product finally was delivered. The cards are great and very happy with how they turned out. My frustration was with communication. I am updating their rating because of the quality of product. So far my experience has been poor. It has not helped that due to bad weather here on Sunday my package is 10 miles away, but won’t be delivered. On Nov 20th, I placed my order, received proof, and approved later that day. Aside from acknowledging my initial order, I only received an email with my proof. I really didn’t know if Friday after Thanksgiving was a business day or not... finally last Friday, 11/30, I sent a customer inquiry about my order. I received a call from Daniel that my order was to be delivered that day. After that call I received an email with a tracking number, that information didn’t match what customer service told me. I didn’t see the email until after I got home expecting to see my package. I see today that they sent an email that landed in spam telling me of the error, which I had already figured out. Much of my aggravation could have been avoided by timely updates about my order. So will see what tomorrow brings... UPS not under your control, but they just made the transaction even more crappy.