Disappointed with P.
They do NOT print Plastic Cards- only laminated. They don't call back.
They advertise that they sell "Plastic" business and membership cards. We phoned to specifically ask... "are these actual printed, plastic cards, or are they laminated?" Were told they are not laminate, but are actual printed plastic. Placed order. They came on time, and good quality print. But NOT printed plastic. They are definitely laminated cards, and are not the same result. Phoned to figure out if they had mis-entered or mis-printed the order, and were told that was "their plastic card". Asked to have management phone back, and it's been a month. No call back. Look- If I order a steak, and instead get chicken, it can be good chicken, and it can be a meal, but it's NOT steak. Deliver what you sell, or don't sell it at all.
Response from Alta GraphicsJun 6, 2018
Hi, we are sorry you were not happy with your plastic cards. We manufacture printed plastic cards utilizing a polyester core with an encapsulated lamination exterior. This is one of two standard processes used in manufacturing plastic cards. The other process utilizes a PVC core with exterior lamination. Both Polyester and PVC are a "Plastic" core and both use lamination. The process we use with polyester is a more expensive material, allows for shorter runs, variable data on each card while producing excellent printing quality. Bank credit cards utilize a PVC core because it is less expensive and they produce millions at a time. This does not mean one is inferior it simply means different materials are used for different applications.