Syed S.
Thank you for the great experience
Thank you for the great experience. Very helpful and amazing price.

Embark on a journey with Umrah Experts , where every mile is a promise of comfort, reliability, and exceptional service. Established with a vision to redefine travel experiences, we are your trusted partner in exploring the world seamlessly.
Umrah Experts (alraheemtravels.com) has 54 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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54 approved reviews, newest moderated first
Syed S.
Thank you for the great experience. Very helpful and amazing price.
Iqbal R.
I have taken the visa service from them. They are very professional and promptly response to any questions. Always kept us posted about the status. I will definitely use their service again. And also recommended my friends.
KADE K.
I am glad I booked my umrah with this company. It was a great experience for the amount I paid. They were very patient as I kept on asking questions. Thank you so much. May Allah reward you.
laima
Al Raheem travels promised me and my family 5 star hotels, and when we got there, it was 2 stars. He promised us clock tower hotel and a hotel in front of masjid al nabwi. BOTH were lies. As part of the package, we were promised breakfast. We did not get that either. We had to take out of our own pockets for food and it was very expensive. Throughout the whole trip, we were stressed and worried as they weren’t responding to our messages on time. My flight was booked 10 hours before the rest of my family and I am only 17 years old. I was so stressed and afraid alone. They are scammers who took 12k from my whole family and gave us the most basic recourses. Never will be booking with them. Please be aware and do your full research before booking with them. Most of these positive reviews don’t make sense and seems a scam by their own agency.
Response from Umrah ExpertsSep 24, 2024
Thank you for your feedback. We genuinely strive to provide a five-star experience for all our guests, including your accommodations at Swissotel Al Maqam and Al Haram Hotel in Madinah. If your rooms were not together, we want to clarify that this was due to changes made to the booking names, which can affect room assignments. We regret any inconvenience this may have caused. We take pride in the comprehensive services we offer, including visas for both USA and Pakistani passports, GMC transportation, breakfast, and health insurance. It’s disheartening to see a one-star review, especially after fulfilling these commitments. If there were any issues with our services, we encourage you to reach out directly so we can address your concerns effectively. Additionally, we want to highlight our efforts in resolving the visa rejection for your Pakistani passport. We took the initiative to visit the embassy in person to ensure the approval, demonstrating our commitment to providing the best possible service for our guests. We hope that despite any challenges, you were able to enjoy your overall experience. Your feedback is important to us, and we continually strive to improve our services based on our guests’ needs. May Allah accept your Umrah, brother.
Zoya A.
DO NOT FALL FOR FOR POSITIVE REVIEWS AS THAT IS WHAT I DID. I would have gave them lower than one star if possible. Al Raheem travels was nothing but a scam. There was a situation when our flight tickets cancelled and they demanded more money from me. At that moment I was skeptical and uneasy. I demanded a full refund and they quickly said “company” has paid for it. When we got there, we had to go around looking for our hotel for one hour in the heat. Our driver and us were left stranded trying to reach them. The package they gave us and what we got in reality was NOT the same. We were promised clock tower hotel and a hotel right in front of masjid nabwi. None of them was right. We were 10-15 minutes away in Mecca and it was very difficult to get to kaaba. They promised us breakfast in our package and that too was not included. When I messaged them about it they kept saying they are working on fixing it and talking to the hotel.NOTHING. We ended up paying the entire trip for food out of our own pocket which was very expensive. I went with 6 people in my family and one of my relatives flight was 12 hours before that. We didn’t realize until a few days our trip would end. When I messaged them about it they said just get to the airport together. My whole family stayed at jeddah for 10 hours and she was 18 year old never traveled on her own. She left before us. It was the worst experience in terms of agency. They don’t message on time when you need them and will give you false hopes. Just being honest and I have proof and screen shots if anyone wants to see. Please avoid them. There are many many better agencies out there. It’s not a group agency travel. When you get there you are on your own. The only thing connecting you with them is WhatsApp and they NEVER message on time.
Amira M.
I had a memorable umrah trip with my family. Whole family specially my mother is very satisfied as she is aged and this company had provided wheelchair and everything which she needed for her comfort.overall it was great experience. thanks to whole team,specially Mr,Rajab.
Jahanzaib S.
Me and my wife planned our umrah trip with al raheem travels and our experience was excellent in every aspect brother ikhlaq was very helpful from beginning till last day.i am very satisfied with this company and highly recommend to others. JazakAllah
Ahmat
I tried to reach out to them but nobody is answering the phone. They promised me that I’ll be going to Hajj with my family and that they were waiting to hear from the Saudi Arabia Minstry in charge of Hajj. Now we’re less than a month away and they stopped answering and I don’t know if I’m getting any refund or not. Just frustrating