Robert D.
Athens
Everything was great.
Response from Alpine Home Air ProductsOct 8, 2026
That’s wonderful to hear, thank you for choosing us! – Alpine Home Air Products

Alpine Home Air Products helps homeowners, contractors, property managers, and businesses find heating and cooling solutions with greater clarity and confidence.Since 2002, we have worked to make professional-quality HVAC equipment more accessible by combining convenient online shopping with knowledgeable, personal support. Our team understands that purchasing a heating or cooling system can be a significant and sometimes complicated decision. That is why we provide free assistance with equipment selection, system matching, sizing considerations, installation questions, and troubleshooting.Customers can shop a broad selection of central air conditioning systems, heat pumps, furnaces, ductless mini-splits, air handlers, packaged systems, indoor air-quality products, thermostats, installation accessories, and other HVAC equipment. Alpine is also the exclusive home of Blueridge heating and cooling systems, which offer practical, competitively priced options for a variety of residential and light-commercial projects.Our goal is not simply to sell equipment. We want customers to understand their options, feel supported throughout their projects, and have access to helpful information before and after their purchases.After more than two decades in business and hundreds of thousands of customers served nationwide, we remain committed to dependable service, competitive value, and a better way to shop for HVAC equipment online.We appreciate customers who take the time to share their experiences on Trustpilot. Your feedback helps other shoppers make informed decisions and helps our team continue improving the service we provide.
Alpine Home Air Products (alpinehomeair.com) has 163 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Energy & Heating · Claymont, Delaware
Excellent

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Energy & Heating · Alexandria, Virginia
Excellent
Showing 147 reviews with 5 stars · Clear filters
Robert D.
Everything was great.
Response from Alpine Home Air ProductsOct 8, 2026
That’s wonderful to hear, thank you for choosing us! – Alpine Home Air Products
JC H.
At the end of the day, its truly about 1 thing. Customer Service. The best products in the World lose value due to poor Customer Service or knowledge of their product. Not at Alpine! We know nothing about HVAC. This is going into a brand new building that me and my wife designed and built and its a post and beam, so HVAC challenging. The folks at Apline Air took the fears out of the equation with their kindness and extreme knowledge of their products. DYI is not a good idea unless you have calm and caring support. I NEVER OFFER REFERAL. However, I tell everyone I know that is considering a Mini Split about Alpine. We will build our home next year and will only work with Apline on our HVAC Systems. Its 100 Percent about their people and service! Almost unreal. What a pleasent surprise it has been. Very Sincerely JC Hall Lexington, VA
Response from Alpine Home Air ProductsOct 8, 2026
WOW! We’re thrilled to hear our team helped you feel more comfortable tackling the HVAC side of your project. Hearing that you recommend us when you normally wouldn’t is a wonderful compliment to our team. Thank you for taking time to share your experience. We look forward to working with you on your next project! – The Team at Alpine
Brian S.
Speed of delivery, advice given to arrive at a good equipment selection, and availability to answer installation questions were all excellent. Thank you.
Response from Alpine Home Air ProductsOct 8, 2026
We enjoyed helping you work through your equipment options and installation questions. Thanks for the kind words and for choosing Alpine! – Alpine Home Air Products
Tommy H.
It was easy to order the system I needed and the tech support was very easy to work with.
Response from Alpine Home Air ProductsOct 8, 2026
Thanks for choosing Alpine! We’re happy we made getting your system and the help you needed feel straightforward. – The Alpine Team
Bob and Irene B.
very professional and affordable
Response from Alpine Home Air ProductsOct 8, 2026
Thank you! We’re happy we could help you stay within budget and feel well taken care of. – The Team at Alpine
Fritz E.
Eric S. helped with all my questions I had. Shipment arrived in predicted time frame. The installation was easy, however, the manual was a little confusing. Yes, I would buy from Alpine Home Air Products again when need comes up. I would recommend Alpine to my friends
Response from Alpine Home Air ProductsOct 8, 2026
Thank you for recommending us to your friends! We’re happy Eric helped you feel ready for the installation, and we appreciate your note about the manual. If any instructions leave you scratching your head, give us a call so we can walk through them with you. – The Alpine Team
Ben H.
I have been using Blue Ridge equipment for about 5 years now. Its been really good equipment and easy to install. Very few problems from the hundreds of systems that I have installed. Any problem has been resolved or replaced very quickly. Anytime I call TECH support I get to talk to an expert in English and the longest I have had to hold is 5 min before I am talking to someone. Which is huge when you are diagnosing something.
Response from Alpine Home Air ProductsOct 8, 2026
Hundreds of installations over five years is quite a vote of confidence. Thank you for continuing to choose us! We know your time on the job matters, and we’re glad you can count on our team when you need help working through a diagnosis. – Alpine Home Air Products
Dan R.
I was initially attracted to Alpine because of their competitive pricing and selection. However, even better than that was the extensive time my service rep spent listening to my install needs and parameters and helping to find me the best system to meet those needs over several calls and follow ups. He went above and beyond to make this a great buying experience. Shipping and delivery were also great, everything arrived in perfect condition in just a few days!
Response from Alpine Home Air ProductsOct 8, 2026
We’re glad you felt heard and never rushed while choosing your system. Giving you the time and attention to get that decision right is a part of our work we care deeply about. Thank you for trusting us with your project! – The Team at Alpine