Alpha WeebsReviews of alphaweebs.com

I never received my item. I got no update on if/when it was coming and there is no customer support. I tried emailing multiple times and got no response. Im not convinced this is a real business.

I truly felt like I could give this shop 2 stars but no it really doesn’t even deserve that much. I’m sorry but this shop is lousy, discreditable, lacking, and just not worth anyone’s time. Let me put into perspective that I’m a first time customer.. I bought ONE BEANIE.. ONE. It’s been a month and a half since my order. No tracking details, no email updates (let alone)… nothing. I come to the website.. there is no details about my order just “Shipped by general date” let’s not talk about the fact that they give dates on when your package should arrive at the bottom and for the USA it says: 8-15 business days. Imagine my disappointment. If it wasn’t for the fact they have genuine reviews (from the looks of it) this website would be a dead giveaway scam. I don’t even want to get into how their refund policy seems so vague and misleading. I hope people do better, in all honesty their merch is way overpriced, save yourself trouble and just go to the mall and no I don’t think there is anything they can do better because they wouldn’t care enough and this couldn’t be more of a poor first impression.

It never arrived

I was sent tshirts that was pixelated and the wrong size. The Alfaweebs customer service said they would replace the shirts. I have not received the replacements . I purchased these for a Christmas present the 13th of December 2024. The company keeps sending me emails but no product. The shirts cost alot. Don't buy from this company.

Honestly the worst buying experience I’ve ever had in my life. I ordered their jjk hoodie back in November of 2024 but immediately after the purchase regretted it because the price was too high ($60+) and decided to cancel the order not even a hour past the time of ordering. It’s now nearing mid January 2025 and I’m only now getting a refund for the hoodie after a month of repeated emails and constant legal action threats with my bank. It honestly really disappointing the way they conduct themselves since I was honestly a genuine admirer of their site but after this I really want nothing to do with them ever again. They tried to pretend there was an error with my refund and convince me into just canceling the refund or replacing the hoodie I wanted with something else for a parcel refund but I was not having it. Then weeks of no communication then a final bank threat finally made them give me back my money, but not even all of it they, shorted me a couple bucks but by the time i finally got it I was completely over the situation. I would never recommend them to anyone after all I’ve been through.

I ordered a Tokyo Ghoul shirt for my boyfriend for christmas. It takes about two-three weeks to get here just for it to be a hoodie from a completely different anime. The quality of the hoodie is horrible and the print is very cheap. I email them asking for a refund and they are asking for “proof” that they sent the wrong product. After I send them the pictures, they tell me to either keep the shirt for free or to send it back to them for a 25% refund. They don’t offer any refunds for the shipping costs as I would have to ship it to China. After this, they continue to send me automated responses with no solutions or real answers to my questions. I am really frustrated because I had spent about $45 for the shirt and they’re not willing to give me a refund.

Product was not as expected. I have been asking for a return label since Christmas Day, but the emails keep asking for more info and delaying.

Their website says hassle free return policy and yet this is the my most trouble I've ever had getting my money back. Terrible customer service, cheap, shoddy products. They don't even deserve one star. And they've disabled reviews on their website. Avoid these scammers.