Alpha Paw is built with the mission of helping your furry family to lead happier, healthier and longer lives. We are a team of pet lovers who join in passion to create amazing products you and your pets will love! We believe pets come first and this is...
Alpha Paw Inc (alphapaw.com) has 523 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
Alpha Paw, alphapaw.com
Website
alphapaw.com
Category
Pet Stores
Location
Las Vegas, Nevada
Listed on Five Star Index
2026
About these reviews
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The company replied to 4% of reviews.
Latest
Most recent review: March 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I ordered a mug with 4 dogs on it, for my adult kids. When they received it, they were so excited and it meant so much to them to have their fur babies on a mug. The personalization was really fun to do and I'm just really happy with the end result. Best of luck to you Lulufam! Thank you for the fun idea!
HS
Heidi S.
Love my mug!!
Love my mug!!! Came rapped very securely and in a timely manner. I also got the downloadable art with it. I had to send an email to get it because it was left off of my order but it was sent the same day I let them know it was left off. Great service!
TA
TAKing
My husband loved his mug
My husband loved his mug. The second smaller mug- I would have loved an option to personalize it but overall very happy with purchase. Thank you.
PR
Peggy R.
I love the product
I love the product, but I did have a little trouble with getting it here in a timely fashion. I also received the wrong item at first, but they did get the correct item to me. The product is worth the wait but be sure to allow plenty of time for it to arrive.
Response from Alpha Paw IncJan 11, 2020
Thanks, Peggy! Yes, this was our first Holiday season, so we got a bit backed up. We've learned, worked out the kinks, and we will be 100% ready for 2020!
EL
Elle
Beautiful Product - No Scam Detected!
I saw LuluFam first as an ad on my Instagram page and figured it’d be perfect to gift to my mother - my family has just lost two cats that we’d had since they could fit in the palms of our hands. Although some of the exact breeds weren’t available (Tigger was a short-haired orange tabby, for example; Keita was just a big white cat lol, but no Maine Coon!), after a little bit of looking around I was able to find other breeds that got their likeness down, even to the pose! Our current 3, Ella (she’s a dilute tortie but they’re hard to match exactly anyways!), Bindi, and Steve, are spot-on.
I will say, I ordered this about 2 weeks before the holidays, and it didn’t get here until Jan 1 or 2. I emailed the company because I had then begun seeing people claim that this was a “scam”. Literally less than an hour later, I got a personal email from the owner, apologizing profusely for the lateness and an explanation of what was happening behind-the-scenes (holiday influx and switching over of an operating system). Running a small business must be tough; I appreciated the openness and the communication. For that small yet important courtesy, I will be a repeat customer. The product is beautiful and I greatly appreciated his frankness and his acknowledgment of the kinks that his company is working out.