Alpha Defense CO.Reviews of alphadefensegear.com

I order last month and never got my order this is bad for the company plus this company is a scam

I ordered over $100 worth of merchandise because they are listed as a Veteran owned and operated business, on 7/24 and have heard absolutely nothing from this company since. I've messaged multiple times and gotten zero replies but of course, I still get their promo emails. I don't have this kind of money to waste. Seriously disappointed.

Ordered over 3 weeks ago,got nothing. They blame DHL, DHL blames Alpha Defense. Feel like I’m totally getting the run around. They took my money quickly though. I have regrets using this company. Lots of other options out there.

I can not express how poor the quality of their products are. It is clear they put more emphasis on marketing than anything they actually sell. From poor shipping to shockingly bad quality they never cease to amaze. This company has embarrassingly low standards if any at all.

They told me four different ETAs and I’ve been waiting so my package wouldn’t get swiped off my porch. I tracked the package this morning, it’s been delayed again. WTH!!!!! The package has been sitting 30 freaking miles away from my home for 5 days.... SMH I yeah, I paid for express shipping!

Ordered 3 weeks ago. tracking form says it has been delayed, no one to call, etc. UPSPS has no information on tracking number sent to us nor DHL ecommerce tracking number given has no information. Beware when ordering from this company! Buyer beware! Scam!!!!!

I ordered their face shield product 5 for $15 and an additional shield over 10 days ago. I received order confirmation and payment was sent via PayPal. I have since followed up via chat as there is no active phone line “due to COVID-19 safety precautions,” and have yet to receive a response. I have emailed their customer service line but have little confidence that I will receive a response, especially after reading the other reviews here. Fingers crossed and Time will tell, but I would look elsewhere for product; this has been far less than an ideal customer service.

Very poor customer service can't get hold of anyone