Will P.
Absolute garbage
Absolute garbage. Still waiting on my order and I am getting the run around. Do not buy from this site
https://www.instagram.com/alphadefenseco/ http://alphadefensegear.com/
Alpha Defense CO. (alphadefensegear.com) has 140 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Showing 94 reviews with 1 star · Clear filters
Will P.
Absolute garbage. Still waiting on my order and I am getting the run around. Do not buy from this site
Troy T.
They claim they ship in 24 hours it was only after I messaged them that they informed me my order shipped, but it was shipped after 3 weeks. I messaged and they first said it was a backorder issue then when I commented on their Facebook page they blamed covid19. Covid does not affect handing time it may affect shipping time but covid does not affect how long it takes to actually put your product in the mail. Avoid avoid avoid
Steven
Ordered the Bullet Antenna and received the 4 face shields as a free item but definitely would not pay money for them. The bullet antenna does not fit very well on a standard F150 which is very disappointing would expect the fit to be better for the price paid. Definitely will not purchase anything from this company again the stuff is pure garbage.
James J.
Customer service is a joke flag magnet for passenger side of vehicle is backwards and a disgrace to the American flag will not use this company in the future big waste of time trying to deal with customer service. They want you to pay for shipping back what a joke.
jay I.
Absolutely worst customer service experience. Will take my business elsewhere. Waiting on my refund.
argneco
Package got lost and tracking said delivered. Never saw the package. I didn't expect them to cover it since it is beyond their control once it ships out. I contacted them and explained what happened and asked if I could re-order the items at the same black friday prices for a total of 57 dollars. Basically told me to file a claim with usps (already did) and to see what happens and wouldn't honor the sale prices. I'll take my business somewhere else. And thankfully my Costco Citi card gave me a full refund.
Joey C.
Horrible product that isn't manufactured properly, and when I contacted them and asked to exchange the entire product because it did not work they told me it was my fault that it doesn't work. Do yourself a favor and order from a company that honors their product warranty and stands behind their work
Bolivar H.
Sound like a great deal, now after couple months in the antenna color faded. Call then to honor their product quality and they said the 30 days warranty expired. Rather to pay more for a better quality product .