Richa N.
Ordered antenna last August. Piece broke when I tried to install—- plastic!! Worst customer service ever! They have not returned my calls. Paid $5 for parts they should have replaced— horrible!
Ordered antenna
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Alpha Defense CO. (alphadefensegear.com) has 140 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Showing 94 reviews with 1 star · Clear filters
Richa N.
Ordered antenna
Lucas H.
The adapters for the antenna don’t even fit the antenna Can’t reach anyone in customer service to return it. Call and they don’t answer or hang up, no email and live chat doesn’t work. Never do business with these phonies
Paul R.
I bought a black bullet antenna and it faded green in a few months. Product is garbage. This company doesn’t stand behind it. Ohhhh but wait. There’s a 20 day return warranty. 20 days because that’s about how long the colors last. 0/10 TRASH
Lorena B.
Absolutely garbage! Bought a black bullet antenna 4 months ago and it's already fading into a green color. This company is a total scam!
Darrin T. M.
I have had this for 53 days. The lower part (shell casing) is turning green from black. It came scratched as well. Contacted customer service and their response is that this is not normal but exposure to sun and rain can cause the colors to change. You do know that this is a car antenna right? Cheap Chinese Junk. Avoid. If I had known that Alpha Defense Gear and SA were the same company I would have never bought anything from them. They are both terrible in fulfillment and quality.
Justin P.
So I got my antenna on my truck unlike most, piece of junk only lasted about 45 days. It broke just going down the road, called the company they Said the warranty is only good for 30 days. So just plan on buying one every 45 days and life's good
Michael B.
Well...im another person who wished they had read the reviews on this company before I purchased anything. Ordered a bullet antenna for a chevy silverado...they send me a bag of useless adapters none of which fit my truck correctly. Makes me wonder what vehicles they intend on fitting considering a chevy silverado is about as popular and common as vehicles can get. Customer was absolutely no help. Such a waste of time and money. Lesson learned...this company sucks and so do their products!
Joseph G.
Absolute garbage, ordered a black bullet antenna and it lasted all of 6 months before fading to green. Talked to customer service about it and the response was "well it was probably because it was outside and in the sun and weather". Gee ya think. Would discourage ANYONE AND EVERYONE from purchasing anything from this company.