timothy J.
i am so upset with your customer…
i am so upset with your customer service, My name is Tim Jonson and have not gotten any of my things,
https://www.instagram.com/alphadefenseco/ http://alphadefensegear.com/
Alpha Defense CO. (alphadefensegear.com) has 140 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Claim this listingClothing & Underwear · Ruskin, Florida
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Showing 94 reviews with 1 star · Clear filters
timothy J.
i am so upset with your customer service, My name is Tim Jonson and have not gotten any of my things,
Michael D.
I've made a few orders from Alpha Defense with no issues. Unfortunately, this is not the case with my latest order. No communication, no returned phonecalls, lack of customer service, I could go on, you get the point. I've delt with some shady companies in my past, didn't think Alpha Defense would be one of them. Kudos for our past transactions, legal proceedings soon to follow on my last one.
Nathan
Ordered 6 plus days ago. Received order confirmation but nothing else. Their live chat is disabled and when you call it is just an answering machine. I’ll pass and take my business elsewhere, especially after reading the reviews. Did receive what I ordered. The hoodie is ok, we’ll see how it holds up. Everything smells horrible, like China from the plastic they wrap it in. Never did receive a response from them. I’ll be ordering from “We the people holsters” moving forward. Quality and made in the USA.
Kaimana M.
This company is worthless. I purchased 2 patches from them. 4 Weeks go by, no product delivered. No shipping updates, nothing. I sent an email inquiry about my products not being delivered. Of course I got no reply, but they sure email me every day about new sales and products. Finally after about a month and a half, my patches Finally arrive. They sent the wrong patches. Unbelievable. Please save your money and shop elsewhere, this company is a complete joke!
Brian S.
Never received any confirmation that my purchase was coming. Never received confirmation of shipping. Sent email to resolve issues never got a response. Was charged for items but never received them. Theft!!!! Scam scam scam
Nick M.
I ordered some stuff from Alpha Defense and it never arrived and they refuse to give me a refund! They said they would ship new stuff but I have to pay a fee! Don't order from them! Go to a different veteran owned company!
Gene H.
Bought a black bullet antenna about a year ago. The antenna is no longer black, it’s two tone gold and purple now. The representative for Alpha, told me to paint it and they only offer a 20 day warranty. DON’T BUY THIS JUNK!!!
keith M.
Absolute terrible customer service. The only thing worse is their shipping over 2 weeks says it shipped from Miami coming to Canada. I could have trained a turtle to walk there and back faster. Fuckalphadefensegear