Alpha Defense CO.Reviews of alphadefensegear.com

placed an order 04/05/20 finally received my order today 06/10/20. Did not get one thing correct in my order. Do not buy from this company. Customer service is off line most of the time.

After waiting over 30 days for my order and sitting on their online service chat twice (once for over 4 hours) I only received 2 of the specific items I ordered and the rest were totally random. Tried to call, but they removed their phone number and tried to wait for the chat, but once again after 30 mins could not sit any longer. Horrible service, horrible order would not at all recommend. Not to mention one of the ones we actually ordered that showed up was done so poorly it's ridiculous.

These guys suck. Take your money, no call no email no nothing......stay away

Total scam!!! Waited more than a month for my order and they sent me completely different things than I ordered. They sent a card saying this is “the most similar” masks to what I ordered. Basically admitting their guilt. So how is it legal for me to pay for something but be given something completely different and still be charged for it. I get it if I said hey here is my CC info just send me a mystery package but I didn’t. But that’s basically what they did. Total scumbags.

April 15th I bought facemasks. Haven't even got a tracking number. There chat don't work. No emails. Blocked me on Facebook. Cause I said its it's a scam

Alpha Defense Co. and SA Fishing CO. Quick to charge my card but I can’t get any customer service! I so wish I read the reviews before I ordered!! I received no confirmation emails,I have attempted to “chat” but get put on hold #99 in queue but it never moves!!! I understand it may take a bit longer however why do I continue to see advertisements for this company and they can’t get out the orders they have or talk to the customers? UPDATE... Received a call from SA Company representative "Mike" said he would get right on it! That was well over a week ago and still no order confirmation, no shipping information, or any word from SA at all! However, they still have my money and are still advertising! 21 days!!! NOTHING! I finally received my first correspondence on June 1st, in reference to my order on April 30th! The email was from Alpha Defense Co. telling me my order has shipped!!! I find this funny because when SA refused to give me any answers I ordered from... yes the Alpha Defense Co! I placed my order and received my items in THREE DAYS! Now I see that they are the SAME company!! SAVE YOURSELF SOME TIME AND STAY AWAY FROM SA and ALPHA DEFENSE !!! Of course I still don't have the items!! How long will it take? Will it be correct?

Scam/Poor Business tactics Literally one of the worst I've dealt with. Sent wrong order for my "safety" (nice gesture). Then when I asked about there "we will do anything to make it right" policy was told my original order would be resent within 30 days. checked in within 30 days, and get told I won't be receiving my original order, pick new items! I ordered what I wanted, and it was reported in stock at the time. Then out of nowhere and with no notification I get the wrong items, I get shorted an item, and I get promises multiple times that were never delivered on. I'm filing Better Business Bureau complaints and Paypal disputes as well.

Scam Artist's!!! Stole my money, no response back. This is SA Fishing Company that sells masks, started this same company because SA Fishing has the worse reviews, and stole from tons of people. Same people, they just changed the name. Beware!!!!!!!