Alpha-StimReviews of alpha-stim.com

Your tax dollars paid for the devise for me. Worked ok initially. Buttons are cheaply made, devise gets progressively difficult to moderate. I'm giving it back to the va. Cheaply made, not worth the aggravation..

Do not get off your antidepressant. You may not have the energy to mail your alpha-stim back. This product is flimsy. Worked great at first but watch out. I don’t know how they can charge so much while at the same time producing a flimsy product.

I bought this a few months ago and have been using 4-5 times a week for 40 min at a time. It helped a little with insomnia but that is all. Then it stopped being able to turn on. The screen blinks blue few a few seconds and that is all. Customer service said to replace batteries. So I spent money on expensive lithium batteries after using this device only a few months. Replacing the batteries did not help. There is supposedly a 5 year warranty but the fine print says this: "The Alpha-Stim is not user serviceable. To obtain service, first contact your authorized distributor or EPI for advice or a Return Material Authorization number (RMA). If necessary, send the entire device, with all accessories, packed in the original case, if available. Send it insured, freight prepaid, and include a copy of your invoice and a note describing the problem. Please do not forget to include your return address, including country, and your phone number, along with fax and email if you have them." They want you to pay for insurance and shipping and submit paperwork. So now I have to spend even more time and money on an extremely expensive device that helped very little, if any. Customer service should be better after you spend so much for this device.

We bought the device on reading and article in the daily mail. Gave the product a great review. At £900 it was a big purchase for us. Nowhere in the article say that once purchased it was no returnable. No 30 day money back guarantee. I bought it on Amazon as I have only ever had a good experience and always been able to return a product if I needed to. Buried in the small print it tells you that it is non returnable. So my fault for trusting Amazon and alpha stim. If they made it plain the product was non returnable they wouldn’t sell any. Sharp practice at best.