Almond Muse is committed to creating well designed pieces that combine simplicity and elegance.Our focus is on timeless styles with quality craftsmanship, offeringversatile dresses made to be worn effortlessly for any occasion.
Almond Muse (almondmuse.com) has 643 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
almondmuse.com
Website
almondmuse.com
Category
Clothing & Underwear
Location
Fort Pierce, Florida
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Scam!!!! Temu quality and no opportunity to send it back! Very unprofessional!! Dont buy there its awful quality
Response from Almond MuseSep 17, 2025
Hi Alisa,
We’re truly sorry to read your review. At Almond Muse, we take pride in our designs and quality, and this is not the experience we want for our customers. Please know that all of our products are photographed on our own models and are made to meet our quality standards.
We’d like to take a closer look into your order and assist you directly. Could you please email us at [email protected] with your order details so our team can resolve this for you as quickly as possible?
Thank you for bringing this to our attention.
With care,
Almond Muse Customer Support
WW
Wiktoria W.
very disappointing experience
I ordered two dresses from Almond Muse and unfortunately had a very disappointing experience. Both dresses in size M had major fit issues — one was far too small in the chest, while the other was too loose. The quality in person was also much worse than advertised, with uneven stitching that deformed the dress, and the color of the blue dress was noticeably different from the photos online.
When I contacted customer service, I was told that refunds are only given for damaged items and that I could only receive store credit, even though the items were not as described. Despite providing photos to show the issues, they refused to make an exception.
Overall, the products did not match the website images or descriptions, and the return policy feels very unfair to customers. I cannot recommend shopping here.
Response from Almond MuseSep 15, 2025
Hi Wiktoria,
We’re truly sorry to hear about your experience, and we sincerely apologize that the dresses did not meet your expectations. At Almond Muse, we take great pride in the craftsmanship of our pieces and in ensuring that all product photos and videos are created using our own models and production team, never stock or third-party imagery. We also carefully check quality standards before shipping out every order, so it’s disheartening to learn this was not reflected in your experience.
To clarify, our return policy states that sale items are eligible for store credit only, while full-priced items may be returned for a refund or store credit, provided they meet our return conditions. This policy is available on our website and during checkout to ensure transparency.
We’d really like to review your case further and assist you directly. Please send us an email at [email protected] with your order details so we can prioritize your request and work toward a solution.
With care,
Almond Muse Customer Support
ME
Melina
Do not order from them.
Do not order from them.
The dresses arrived after such a long time and that was just the beginning. The quality was cheap and just bad. I’ve ordered a dress in yellow and it was just see through. After that I wanted to return the dresses and the nightmare began. You can not just get a label and sent it back. No, you have to battle with the Costumer Support if your reasons a valid to return. So far I’ve send around 5 Mails and still didn’t receive a label to sent back the products. And the most terrible thing is that they don’t offer a refund. No, you get store credit after I’ve said I never want to order from them again. This is a joke and a big scam.
Response from Almond MuseSep 14, 2025
Hi Melina,
We’re truly sorry to read about your experience and want to sincerely apologize for the frustration caused. At Almond Muse, we take pride in both the quality of our products and the service we provide, and it’s clear this was not the experience we wanted you to have.
To clarify, our return policy states that full-priced items are eligible for a refund or store credit, while sale items may be returned for store credit only, provided they meet our return conditions. This policy is outlined on our website to ensure transparency.
We completely understand how disappointing it must feel to encounter these issues, and we’d like to investigate your case further. Please reach out to us directly at [email protected] with your order details so we can prioritize your request and assist you with a resolution.
Kind regards,
Almond Muse Customer Support
PR
Patrick R.
Betrug!
Die Antworten vom Shop hier sind dreist! Man solle sich melden, antworten aber niemand!
Betrug! Vermeidet diesen Onlineshop!
Response from Almond MuseSep 13, 2025
Hallo Patrick,
Wir bedauern Ihre Erfahrung sehr. Wir bei Almond Muse sind stolz auf unsere Produkte und unseren Kundenservice, und wir möchten unseren Kunden dieses Erlebnis nicht bieten. Wir entschuldigen uns aufrichtig, falls Ihre Nachrichten nicht wie gewünscht beantwortet wurden.
Wir würden uns freuen, wenn wir dies ändern könnten. Kontaktieren Sie uns bitte erneut unter [email protected]. Wir werden Ihren Fall priorisieren.
Mit freundlichen Grüßen
Almond Muse Kundensupport
JJ
Jana J.
If only I could give 0!
If only I could give 0!
Ordered SELENE MIDI DRESS.
The dress I received did not matched the online
representation. The material was cheap and
noticeably lightweight, unlike what was
expected from the product images. The
underwired cups where integrated into the top
fabric layer, causing them to stand away from
the skin and appear too short. The tulle was also
problematic, being quite abrasive rather than
soft. Colour is far away from advertised. It
seems there's a significant
discrepancy between the dress advertised on
your website and Instagram, and the actual
item, both in terms of materials and overall fit.
The customer service sucks, they did not wanted to refund me, they had audacity to offer me store credits instead (which is illegal if there is faulty advertisement). So I had to write my bank, who made them refund me. Do not recommend.
Response from Almond MuseSep 11, 2025
Hi Jana,
We’re very sorry to hear about your experience with the Selene Midi Dress and how it did not meet your expectations. At Almond Muse, we take great pride in carefully selecting fabrics, tailoring with attention to detail, and ensuring our photos and videos are produced in-house with our own models to represent the products as accurately as possible.
Regarding returns, we want to clarify that our policy is transparent and outlined on our website, sale items are eligible for store credit only, while non-sale items can be refunded according to our terms. That said, we truly regret if your case was not handled smoothly, and we’d love the chance to look into this further for you.
Please reach out to us directly at [email protected] so we can review your order details, prioritize your case, and assist you further.
With apologies,
Almond Muse Customer Support
MS
Melania S.
Mai più,qualità pessima
Terribile
Vestito di qualità scadente e impossibilità di rimborso, ti costringono a comprare dal loro sito senza poter ricevere i soldi spesi indietro
Spese di spedizione a carico del cliente e in caso di eventuale reso di un abito, dal totale detraggono anche le spese di spedizione (vestito pagato quasi 60 euro, se lo rimandassi indietro ricaverei un buono da spendere esclusivamente sul loro sito di circa 50 euro)
Mai più
Response from Almond MuseSep 8, 2025
Ciao Melania,
Siamo davvero dispiaciuti per la tua esperienza. Noi di Almond Muse siamo orgogliosi della qualità e della fattura dei nostri abiti, e ci dispiace molto sapere di non aver soddisfatto le tue aspettative questa volta.
Per maggiore chiarezza, la nostra politica di reso e cambio è descritta sul nostro sito web. Gli articoli a prezzo normale possono essere restituiti e cambiati. Gli articoli in saldo, pur non potendo essere rimborsati, possono essere restituiti per ottenere un buono sconto, utilizzabile per qualsiasi acquisto futuro. Vogliamo essere il più trasparenti possibile in modo che i clienti ne siano a conoscenza prima di effettuare i loro ordini.
Detto questo, vogliamo assicurarci che tutto sia stato gestito correttamente con il tuo ordine. Inviaci un'e-mail all'indirizzo [email protected] con i tuoi dati in modo che possiamo esaminare il tuo caso e assisterti ulteriormente.
Cordiali saluti,
Assistenza clienti Almond Muse
AZ
amina Z.
One because I can’t give them 0.
One because I can’t give them 0.
I have made my order in July and since 11 August there is no update.
I have requested multiple time for a charge back since they pretended to send the order in 8 days.
They are probably a scam.
Response from Almond MuseAug 31, 2025
Hi Amina,
We’re truly sorry to hear about your disappointing experience and the delay with your order. At Almond Muse, we aim to ensure all orders are processed within our standard processing 1-3 days and shipping timeframes is 4-10 business days, and we sincerely apologize if this was not met in your case.
To help us investigate and expedite your request, could you please send us an email at [email protected] with your order details? We’d like the opportunity to resolve this for you as quickly as possible.
We deeply regret the frustration this has caused and appreciate you bringing it to our attention.
With apologies,
Almond Muse Customer Support
LG
Lisa G.
Qualità scadente Made in China il…
Due settimane di attesa per ricevere il pacco e dopo la sorpresa: vestito con tessuto di qualità scadente. Cuciture fatte male e tessuto molto cheap è scadente: sembra Made in China! I video che ho trovato sul sito non rispecchiano per niente il vestito arrivato, sono molto delusa. Spero sia possibile ricevere il rimborso sul metodo di pagamento, non voglio il credito, visto la qualità degli abiti
Response from Almond MuseAug 30, 2025
Hi Lisa,
We’re truly sorry to hear about your experience and sincerely apologize that the dress did not meet your expectations. At Almond Muse, we take great pride in our designs, carefully selecting fabrics and checking every piece against our quality standards to ensure our customers receive garments that reflect the style and craftsmanship we are known for. All of the photos and videos on our website are created with our own models wearing the exact products, so we’re especially disappointed to hear that the dress did not feel as represented in your case.
To help us better understand what happened and to prioritize your case, could you please email us at [email protected] with your order details? This will allow our team to investigate further and work on the best possible resolution for you.
Thank you for sharing your feedback, it’s very valuable to us as we continue to improve both our products and customer experience.
Kind regards,
Almond Muse Customer Support
