Almond Muse is committed to creating well designed pieces that combine simplicity and elegance.Our focus is on timeless styles with quality craftsmanship, offeringversatile dresses made to be worn effortlessly for any occasion.
Almond Muse (almondmuse.com) has 643 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
almondmuse.com
Website
almondmuse.com
Category
Clothing & Underwear
Location
Fort Pierce, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I'm not at all satisfied; the dresses weren't up to standard, and I sent them back but didn't get a refund. Terrible website.
Response from Almond MuseFeb 2, 2026
Hi Teresa,
We’re very sorry to hear about your experience and that the dresses did not meet your expectations. At Almond Muse, we take pride in the quality of our products and the satisfaction of our customers, so we truly regret that this was not reflected in your order.
To clarify, our return policy allows full refunds for eligible items, while sale items are generally offered as store credit. We understand how frustrating this can feel, and we would like the opportunity to review your case and assist you further. Please reach out to us at [email protected] with your order number so our team can help resolve this.
Kind regards,
Almond Muse Customer Support
MA
Marie
Fake company copying Babyboo
Dear people of the internet: please read this before spending your money.
This website, Almond Muse, shows all the classic signs of a copycat / scam-style fashion store, and is most likely based in China, selling cheap copies that could be from Shein or Temu. Here’s why you should be extremely cautious:
1. Stolen designs and images
Their dresses and product photos are direct copies from Babyboo, an established fashion brand. The designs, cuts, poses, and even styling are identical. These are not “similar” items, the images appear to be reused or replicated from Babyboo’s collections. They have used AI to create new pictures with these designs from Babyboo. They use big discounts on everything and ”offers” like on Temu.
2. Misleading company addresses
The company lists multiple international addresses to appear professional and global. However, when you look these up on Google Maps, they belong to unrelated businesses or random locations, not Almond Muse. This is a common tactic used to create false legitimacy.
3. Highly suspicious reviews
Many of the positive reviews appear inauthentic: generic wording, repetitive phrasing, no real photos, and reviewer profiles with little to no history. This strongly suggests reviews may be self-written or fabricated. Their replies are just autoresponses.
4. No transparency or accountability
There is no clear information about who actually owns or operates this company, where products are shipped from, or how customers are protected if something goes wrong.
Bottom line:
If you want the real product, buy from Babyboo. If you order from Almond Muse, be prepared for disappointment, or worse, never receiving what you paid for.
Proceed with caution.
Response from Almond MuseFeb 1, 2026
Hi Marie,
Thank you for taking the time to share your concerns. We’re genuinely sorry to hear that this has been your impression of Almond Muse, and we appreciate the opportunity to respond and clarify a few important points.
Almond Muse is an independent fashion brand with our own design, sourcing, and quality control processes. We categorically do not copy or steal designs, images, or content from other brands. While certain silhouettes or trends may appear similar across the fashion industry, this is common and does not indicate duplication or misuse of another company’s intellectual property. All of our product imagery is created specifically for Almond Muse and reflects the actual garments we sell.
Regarding our business presence, Almond Muse operates as an international brand, working with global partners for logistics, fulfillment, and customer support. This can result in multiple listed addresses related to warehousing or operational partners. We understand how this may cause confusion, and we are continuously working to improve transparency around our operations.
As for reviews, we do not fabricate or write reviews on behalf of customers. Feedback shared on platforms like Trustpilot reflects a wide range of real customer experiences, both positive and critical, and we respond to them to acknowledge concerns and offer support, not to dismiss them. We take all feedback seriously as part of improving our products and service.
We fully recognize that online shopping requires trust, and we regret that your experience or research led you to feel otherwise. If you have a specific order, concern, or evidence you would like us to review directly, we invite you to contact our team at [email protected] so we can address it properly and transparently.
Kind regards,
Almond Muse Customer Support
AO
AO
If I could rate this a zero I would
If I could rate this a zero I would. Ordered 3 dresses 2 months ago and the package was lost. Reached out to customer service who said they would send out a new shipment but they never sent one out. I ordered dresses to arrive in February for an event and still have not received anything. Waiting to receive a refund now. Stay away from this store. Not worth it at all.
Response from Almond MuseFeb 1, 2026
Hi AO,
We’re truly sorry to read about your experience and understand how frustrating and disappointing this must have been, especially when the dresses were intended for a specific event. This is certainly not the level of service we strive to provide, and we regret the inconvenience and stress this situation has caused.
At Almond Muse, we take great pride in ensuring orders are delivered as expected and that our customers are supported every step of the way. When a parcel is lost in transit, our intention is always to resolve this promptly, whether through reshipment or refund, and we’re very sorry that this did not happen in a timely manner in your case.
We would really appreciate the opportunity to look into this further and ensure your refund is properly processed. Please reach out to us directly at [email protected] with your order number so our team can review the status and assist you as quickly as possible.
Kind regards,
Almond Muse Customer Support
GP
Gabriela P.
I had a very disappointing experience…
I had a very disappointing experience with this company. I received a damaged dress, and instead of sending me a replacement in proper condition, they only offered store credit—and not even for the full amount I originally paid.
What’s most frustrating is that I was told they would honor the original sale price if I repurchased the dress, but they later went back on that promise and refused to do so. Because of this, I’m now out money for a mistake that was entirely theirs.
This dress was intended for my engagement photos, and their lack of accountability left me scrambling and ultimately unable to use it. Poor customer service, misleading communication, and no real effort to make things right after sending a faulty product. I would not recommend purchasing from this company.
Response from Almond MuseFeb 1, 2026
Hi Gabriela,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the disappointment this caused, especially given how important the dress was for your engagement photos. We completely understand how upsetting it is to receive a faulty item and then feel let down by the resolution offered.
At Almond Muse, we take great pride in both our product quality and customer care, so we’re genuinely sorry that this situation left you feeling unsupported. While store credit is the standard resolution outlined in our policy for sale items, we understand your frustration regarding the communication around the original sale price and how this impacted you. This is not the experience we aim to provide, and we regret the stress this caused during such a meaningful time.
We would really appreciate the opportunity to review your case again and look into what happened more closely. Please reach out to us directly at [email protected] with your order number so our team can reassess and assist you further.
Kind regards,
Almond Muse Customer Support
AP
Athina P.
Non acquistate
vestito arrivato dopo 40 giorni. non concedono il reso ma un buono da spendere nel loro sito, inoltre la merce è di scarsa qualità.
Response from Almond MuseJan 29, 2026
Ciao Athina,
Grazie per aver dedicato del tempo a condividere la tua esperienza. Ci dispiace molto per i lunghi tempi di consegna e per il fatto che l'abito non abbia soddisfatto le tue aspettative in termini di qualità. Questa non è certamente l'esperienza che desideriamo per i nostri clienti.
Per chiarire, la nostra politica di reso consente resi in linea con le condizioni descritte sul nostro sito web. Tuttavia, gli articoli acquistati durante promozioni o saldi danno diritto a un buono acquisto anziché a un rimborso, motivo per cui nel tuo caso è stato offerto un buono. Comprendiamo quanto possa essere frustrante, soprattutto dopo una consegna in ritardo, e ci scusiamo per la delusione che ciò ha causato.
Apprezzeremmo molto l'opportunità di esaminare più attentamente il tuo ordine e vedere se c'è altro che possiamo fare per aiutarti o chiarire la questione. Non esitare a contattarci all'indirizzo [email protected] con il tuo numero d'ordine e il nostro team sarà lieto di esaminarlo con te.
Cordiali saluti,
Assistenza clienti Almond Muse
MB
Magdalena B.
This is a scam
This is a scam.
The dress that came to me doesn't look like the dress in the offer, the quality is very poor and it just looks bad. When I wanted to return this product they offer only store credit instead of monetary refund.
Also, I made one order by accident and I cancelled it immediatly and they promised to give me refund in 10 working days but it never came. Now I am trying to get my money back involving my bank.
Better to stay away from this shop, it is not worth it.
Response from Almond MuseJan 27, 2026
Hi Magdalena,
We’re very sorry to hear about your experience and completely understand your frustration. At Almond Muse, we take pride in the quality of our garments and the care we provide to our customers, and it’s clear that your experience did not reflect this.
To clarify, our return policy differentiates between full-priced items, which are eligible for refunds or store credit, and sale items, which are eligible for store credit only. This policy is outlined on our website and at checkout to ensure transparency.
We would greatly appreciate the opportunity to review your orders in detail and help resolve any outstanding issues. Please reach out to us at [email protected]
with your order numbers so our team can personally assist you.
With care,
Almond Muse Customer Support
CT
Carissa T.
Do not buy- POOR QUALITY
Do not buy- POOR QUALITY . When the dress arrived I was disheartened. The quality was poor and it didn’t look like it did in the picture. It wasn’t breathable. It wasn’t true to Size when I tried to return it. They had all these caveat about how it was meant to be returned until which country they made it so difficult that I tried to get it. Alter the dress is now costing me $140 to get altered when the dress cost me $140 to buy.
Response from Almond MuseJan 25, 2026
Hi Carissa,
We’re very sorry to hear about your experience and completely understand how frustrating this must have been. At Almond Muse, we take pride in the quality of our garments and aim to represent them accurately in our photos and descriptions, so it’s disappointing to hear this was not reflected in your order.
We also want to clarify that our return and alteration policies are designed to comply with international shipping requirements, which can vary by destination. That said, we genuinely regret any inconvenience or additional expense this caused you.
We’d like the opportunity to review your order and assist further if possible. Please reach out to us at [email protected]
with your order number so our team can look into this and help provide a solution.
Kind regards,
Almond Muse Customer Support
TF
Tiffany F.
This place is a SCAM
This place is a SCAM! The dress did not come like it was shown on the website. Worse was it came soiled and they expected me to pay for the return! Their customer service was terrible! They are not willing to help and just want your money! SCAM! BEWARE!
Customer service replied but they really did not help. They still expected me to pay for the return label and only willing to give me store credit THAT WILL EXPIRE when it is useless to me when my body type does not fit their clothing.
Response from Almond MuseJan 25, 2026
Hi Tiffany,
We’re very sorry to hear about your experience and completely understand your frustration. At Almond Muse, we take pride in the quality of our garments and in providing attentive customer service, and it’s clear that your order did not meet the standards we aim for.
Defective or soiled items are always taken seriously, and we want to ensure that any issues are addressed appropriately. We would appreciate the opportunity to review your order in detail and assist you further. Please reach out to us at [email protected]
with your order number so our team can help resolve this matter.
Kind regards,
Almond Muse Customer Support
