Almond MuseReviews of almondmuse.com

Response from Almond MuseJun 24, 2026

Dear Emilie, Merci d'avoir pris le temps de partager votre expérience. Nous sommes désolés d'apprendre que votre expérience n'a pas répondu à vos attentes. Nous apprécions vos commentaires concernant la qualité des robes, l'état du produit reçu et le processus de retour, et nous comprenons à quel point cette situation a pu être décevante. Nous aimerions avoir l'opportunité d'examiner votre dossier plus en détail afin de mieux comprendre vos préoccupations. Veuillez nous contacter à l'adresse [email protected] en indiquant votre numéro de commande et en mentionnant votre avis Trustpilot. Notre équipe se fera un plaisir de réexaminer votre situation et de voir comment nous pourrions vous aider. Si vous préférez en discuter par téléphone, merci d'inclure vos coordonnées dans votre e-mail et un membre de notre équipe vous contactera. Merci encore d'avoir partagé votre avis. With care, Almond Muse Customer Support

Response from Almond MuseJun 24, 2026

Dear Evie, Thank you for taking the time to share your experience. We're sorry to hear that your experience did not meet your expectations. We appreciate your feedback regarding the return process and the delay in receiving your store credit, and we understand how frustrating this situation has been. We would welcome the opportunity to review your case further and better understand your concerns. Please contact us at [email protected] with your order number and mention your Trustpilot review so our team can take another look and explore how we may be able to assist. If you would prefer to discuss the matter over the phone, please include your contact details in your email and a member of our team will be happy to reach out. Thank you again for sharing your feedback. With care, Almond Muse Customer Support

Response from Almond MuseJun 22, 2026

Dear Olimpia, Dziękujemy za poświęcenie czasu na podzielenie się swoją opinią. Przykro nam słyszeć, że Twoje doświadczenie nie spełniło oczekiwań. Doceniamy Twoje uwagi dotyczące procesu zwrotu, otrzymanego rozwiązania oraz jakości produktów i rozumiemy, jak frustrująca była dla Ciebie ta sytuacja. Chcielibyśmy dokładniej przyjrzeć się Twojej sprawie i lepiej zrozumieć zgłoszone przez Ciebie obawy. Prosimy o kontakt pod adresem [email protected], podając numer zamówienia oraz informację o opinii na Trustpilot, aby nasz zespół mógł ponownie przeanalizować sprawę i sprawdzić, w jaki sposób możemy pomóc. Jeśli wolisz omówić tę kwestię telefonicznie, prześlij również swoje dane kontaktowe w wiadomości e-mail, a członek naszego zespołu skontaktuje się z Tobą. Dziękujemy raz jeszcze za podzielenie się swoją opinią. With care, Almond Muse Customer Support

Response from Almond MuseJun 22, 2026

Dear Dora, Grazie per aver dedicato del tempo a condividere la tua esperienza. Ci dispiace sapere che la tua esperienza non abbia soddisfatto le tue aspettative. Poiché la tua recensione è molto breve, ci piacerebbe comprendere meglio le tue preoccupazioni e capire come possiamo aiutarti. Ti invitiamo a contattarci all'indirizzo [email protected], indicando il numero del tuo ordine e menzionando la tua recensione su Trustpilot, così il nostro team potrà esaminare il tuo caso più attentamente. Se preferisci parlare telefonicamente, includi anche i tuoi recapiti nella tua e-mail e un membro del nostro team sarà lieto di contattarti. Grazie ancora per il tuo feedback. With care, Almond Muse Customer Support

Response from Almond MuseJun 20, 2026

Dear Valeria, Thank you for taking the time to share your experience. We're sorry to hear that your experience did not meet your expectations. We appreciate your feedback regarding the cancellation process, delivery timeframe, and communication with our support team, and we understand how frustrating this situation has been, especially as the dress was intended for a special event. We would welcome the opportunity to review your case further and better understand your concerns. Please contact us at [email protected] with your order number and mention your Trustpilot review so our team can take another look and explore how we may be able to assist. If you would prefer to discuss the matter over the phone, please include your contact details in your email and a member of our team will be happy to reach out. Thank you again for sharing your feedback. With care, Almond Muse Customer Support

Response from Almond MuseJun 17, 2026

Dear Lina, Thank you for taking the time to share your experience. We're sorry to hear that your experience did not meet your expectations. We appreciate your feedback regarding the shipping delay, the condition of the package upon arrival, and the return process, and we understand how frustrating this situation has been. We would welcome the opportunity to review your case further and better understand your concerns. Please contact us at [email protected] with your order number and mention your Trustpilot review so our team can take another look and explore how we may be able to assist. If you would prefer to discuss the matter over the phone, please include your contact details in your email and a member of our team will be happy to reach out. Thank you again for sharing your feedback. With care, Almond Muse Customer Support

Response from Almond MuseJun 17, 2026

Dear Kristyna, Thank you for taking the time to share your experience. We're sorry to hear that your experience did not meet your expectations. We appreciate your feedback regarding the return process and the resolution provided, and we understand how frustrating this situation has been. We would welcome the opportunity to review your case further and better understand your concerns. Please contact us at [email protected] with your order number and mention your Trustpilot review so our team can take another look and explore how we may be able to assist. If you would prefer to discuss the matter over the phone, please include your contact details in your email and a member of our team will be happy to reach out. Thank you again for sharing your feedback. With care, Almond Muse Customer Support

Response from Almond MuseJun 16, 2026

Dear Amalie, Thank you for taking the time to share your experience. We're truly sorry to hear how disappointed you are with the dress you received. We understand how frustrating it can be when a product does not meet the expectations created by the photos online, particularly when an important detail such as opacity differs from what you believed you were purchasing. We also appreciate your honesty regarding the return outcome. We understand that being offered store credit may not feel like a satisfactory resolution when you are unhappy with the item itself and no longer wish to shop with the brand. It's clear from your review that this experience has left you feeling misled and unheard, and we're sorry that this has been your impression. Customer trust is incredibly important, and we appreciate you taking the time to explain your concerns in such detail. Your feedback regarding product representation, customer expectations, and the return experience is valuable and will be shared with the relevant team for review. Thank you again for sharing your honest feedback. With care, Almond Muse Customer Support