Keely
Very poor aftercare
Not sure where to start, I had an initial consultation where I decided on the spot to have the balloon fitted. Feeling really positive about the whole thing. On the day of the fitting the doctor was over an hour and half late, when I asked what was happening the receptionist didn’t know, I was on the verge of walking out, when he eventually arrived with no explanation and no apology. The balloon was fitted which isn’t a nice experience but that was not the problem. The aftercare is virtually non existence. I had emails and messages ignored. It was only after weeks of messages and emails that someone contacted me. Then yet again the same thing happened and I am getting emails ignored. Completely fed up with the whole situation now have had to find a dietitian myself. The balloon itself was a complete success and I lost over 3 stone, just be prepared to chase for any aftercare
Response from AllurionFeb 9, 2026
Thank you for sharing your experience in such detail. We appreciate you taking the time to explain how you experienced the process, both during the initial phase and the follow-up period. Post-placement support and care are managed by the clinics and medical teams delivering the Allurion Program, who coordinate communication and follow-up with each patient. For us, it is important that the standards of excellence we uphold at Allurion are met. If you would like to provide additional information or more context about your experience, you may write to [email protected] In any case, we’re glad to know that the program helped you achieve a significant weight loss.


