customer
Fantastic service
The folks in Alltrue’s customer service are always polite and empowered and have always solved the minor issues I’ve had with great service and communication.

Alltrue is a membership for those who want to shop consciously and support brands that care about social and environmental impact. It’s a place to discover thoughtfully made products while learning, growing, and taking action on the issues that matter most. We are best known for seasonal subscription boxes, delivering 6–8 carefully curated products each quarter. Each box is filled with ethical, sustainable, and impact-driven items, from beauty and self-care to home goods, lifestyle upgrades, and eco-friendly essentials. Members also enjoy access to seasonal curated Markets and Add-On Shops featuring favorite ethical brands at up to 70% off, along with exclusive pop-up shopping events and educational content designed to inspire more mindful living.At our core, we are committed to making sustainable, responsibly made products more accessible and affordable. Every item is chosen from brands that prioritize fair practices, low-waste solutions, and meaningful impact, so members can feel good about what they bring into their lives.More than a subscription, Alltrue is a growing community built around shared values, thoughtful consumption, and positive change, with new perks and experiences added each season.
Alltrue (alltrue.com) has 392 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Showing 149 reviews with 5 stars · Clear filters
customer
The folks in Alltrue’s customer service are always polite and empowered and have always solved the minor issues I’ve had with great service and communication.
customer
Since the company leadership change, the product quality and service have only improved! Thoughtful, curated, artisan products. Love!
Henrietta J.
I love being surprised the anticipation, waiting on the beautiful boxes and content at times overwhelm me I share the contents of the very thoughtful gifts well thought out pieces well intentioned gifts they are amazing I thank you for the talent and thoughtfulness. It’s been all that and more for me!
customer
These guys have the best customer service. Hyper responsive and excellent to deal with. I received a box that had obviously been opened and was missing some items. I reached out and they replaced one and gave me an alternative for the other (that was sold out). Phenomenal to deal with. I’ve been a member for 8 years and excited to remain one for many more.
customer
I love this. I am an annual subscriber and it’s so fun to pick out the products every season, and if there is nothing I personally want it makes great gifts! The quality of the items are great and it is always delivered in a timely fashion. I also love the market that they open each season as it means I can buy additional products from past seasons as well as new products to try.
customer
I’ve gotten some really high quality full size products that I’ve rebought. It’s always a delight to open the pretty boxes they send!
Cheri
I look forward to receiving my box each season and love supporting women's business.
Veronika L.
Really amazing products! I keep many of them or gift them. It’s like Christmas opening the box every time.