Alltrue is a membership for those who want to shop consciously and support brands that care about social and environmental impact. It’s a place to discover thoughtfully made products while learning, growing, and taking action on the issues that matter most. We are best known for seasonal subscription boxes, delivering 6–8 carefully curated products each quarter. Each box is filled with ethical, sustainable, and impact-driven items, from beauty and self-care to home goods, lifestyle upgrades, and eco-friendly essentials. Members also enjoy access to seasonal curated Markets and Add-On Shops featuring favorite ethical brands at up to 70% off, along with exclusive pop-up shopping events and educational content designed to inspire more mindful living.At our core, we are committed to making sustainable, responsibly made products more accessible and affordable. Every item is chosen from brands that prioritize fair practices, low-waste solutions, and meaningful impact, so members can feel good about what they bring into their lives.More than a subscription, Alltrue is a growing community built around shared values, thoughtful consumption, and positive change, with new perks and experiences added each season.
Alltrue (alltrue.com) has 392 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
alltrue.com
Website
alltrue.com
Category
Malls & Marketplaces
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 32% of reviews.
Latest
Most recent review: September 2026.
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The choices for the next box are not very appealing to my needs and wants.
Response from AlltrueMar 24, 2023
Hi Ann,
Thank you for taking the time to leave us a review!
Should you decide this season’s box is not for you, you can pause your membership to skip the current box and continue on with the next seasonal box. This feature is available to both our Seasonal and Annual Members. For Annual Members specifically, pausing will simply skip the current season and extend your one year term — so in total, you will still receive four seasonal boxes. To request a pause on your membership, please send an email to [email protected] and our Community Support Team will take care of this for you!
MS
M. S.
I have always been happy with the…
I have always been happy with the products in my boxes. But because of the issues of last year I had to give it a 3 star rating. But I feel that this will improve as the new owners are striving to make things better.
RU
Ruth
I’ve been a subscriber for several…
I’ve been a subscriber for several years and I feel the selections are similar items over and over. I used to be excited to customize my box, now it’s more beauty products vs home items.
CL
Claire
Price increase without informing me
Price increase without informing me. It used $55, then $65 and now I'm being charged $75? I understand inflation, product costs, ect are rising but a heads up would have been nice.
Response from AlltrueMar 23, 2023
Hi Claire,
Thank you for taking the time to leave us a review, and I do apologize for any unwanted frustration! On March 9th, Alltrue reached out to all of our Seasonal Members in order to alert them to the membership's price increase. I am so sorry if this message was not able to be received in time.
As noted in our recent community notification, Alltrue’s mission is to help you live a happier, healthier life by partnering with brands, small businesses, and artisans to introduce you to products that are thoughtfully designed, functional, better for you, and deliver important little moments of joy throughout your life. We strive to make sustainable and ethical products from diverse makers more accessible — and we want to thank you for being a member and making it possible for us to carry out this mission alongside you.
As you have seen in the news and felt elsewhere while shopping, the artisans, small businesses, and key supply chain partners that enable Alltrue to fulfill its mission have been affected by inflationary pricing pressures: raw material costs, manufacturing, transportation, shipping, and labor costs have all increased. Additionally, the simple truth is that ethically and sustainably made products cost us more to produce and procure than conventional, mass market products. It is because of these reason, and to continue investing in an improved Alltrue experience, that we have raised the cost of the membership by $10 per season. It’s a necessary step in order to continue curating and creating useful and sustainable products, while supporting artisan makers and small businesses each season. Lastly, as part of our ongoing focus on creating sustainable impact we have made the decision to cover the cost of “Eco Shipping” and include it in all memberships, rather than making it an optional Add-On. This means that your membership helps support reforestation projects through small-scale farming projects, which helps combat climate change.
If you have any further questions in regards to the price increase or regarding your membership, please do not hesitate to reach out to our Community Support team as we are eager to assist!
RO
Robin
Choices
I like the upgrade option to have choice of items. However I didn't love any of the choices for the big item in upcoming box. Somewhat disappointing.
Response from AlltrueMar 23, 2023
Hi Robin! We appreciate the feedback in regards to the Spring Box :) Should you decide a seasonal box is not for you, you can pause your membership to skip the current box and continue on with the next seasonal box. This feature is available to both our Seasonal and Annual Members. For Annual Members specifically, pausing will simply skip the current season and extend your one year term — so in total, you will still receive four seasonal boxes. To request a pause on your membership, please send an email to [email protected] and our Community Support Team will take care of this for you!
NB
Nicole B.
Charged me for the spring box when I hadn’t even received the winter box
Reviews for this box were bad but I bought anyway with a Black Friday deal back in November hoping to switch from fab fit fun over to alltrue instead. It’s already March and I finally get a notification that my winter box is shipping and another notification that they charged me full price. Naturally I assumed they charged me for the winter box AGAIN because why would they charge me for the spring box when I haven’t even gotten the winter box? Nope, it was for the spring box but I know for a fact I took it off auto renew when I signed up because I wanted to receive the winter box and judge for myself whether I wanted to continue with it. Customer service got back to me and told me the charge was for the spring box but they refunded me without much hassle which was a pleasant surprise based on other customer service reviews I’ve read. I received the winter shortly after and it wasn’t that great. I’m glad I only paid the Black Friday deal price because it definitely wasn’t worth the full 60ish dollars.
JE
Jenn
Cute curation. Not cute shipping schedules
I love the curated items, and every single box I've gotten, I've really used the items to their fullest extent. Their shipping is another story! For the past two boxes, I've followed up because their shipping wasn't tracked very well nor were they shipping according to their shipping schedules. If you're okay with receiving useful products with a delay/with no expectation that they'll turn up "on time", go for it!
Response from AlltrueOct 1, 2021
Hi Jenn,
Thank you for taking the time to leave this review. While we're so happy to hear you enjoy each box you receive and the products included in each curation, we do take constructive feedback like this seriously and are sorry this has been a frustration for you. We recently just added a 'Live Warehouse Updates' feature on the account page that now offers some more transparency as to shipping schedules. We value your membership in the Alltrue community!
