AlltrueReviews of alltrue.com

Ever since receiving my first box a few years ago I’ve been addicted to keep it going. I definitely do not need all the items I receive but it feels like Christmas each time one comes in the mail. I love that I can put the items I’m not needing in my gift trunk that I pull from throughout the year to give to others that I know will appreciate something I received that I didn’t need. I have a little stock pile of gifts now so I do not need to go shopping whenever a birthday or special occasion pops up where I need a gift. I love that the items are all fair trade made ethically. Keep up the fantastic 10 star work team. I’m one happy customer. 😆 Blessings to all, Anna Watkin

Recently there was a issue with how my box arrived and lack of receiving proper notices. They didn’t hesitate a moment to fix both issues and got the replacement out immediately for the lost and damaged products that same day!!! Alltrue is a group of great people who work hard to make their customers happy no matter what! If there’s a problem they fix it immediately no questions! And they don’t make you feel bad about mistakes that maybe you’ve made they do whatever they can to make problems right no matter who’s at fault! Also they have great products as well as they honor everything they say and honestly if it was a monthly box I’d be happier, because I love getting their boxes. I hate having to wait to only get it four times a year lol. I honestly can’t find a reason to complain at all about anything to do with Alltrue! Great bunch of people working there. Fantastic company fantastic products fantastic customer service. There’s no reason why you shouldn’t spend your time and money on this company because once you’re a customer they spend their time on everything for you and if there’s a mistake their money too!

There was some damage in the Dutch Oven I received, I sent an email requesting a replacement. In less than 24 hrs I received a response, and It's been an amazing experience, thank you so much. Levi was very quick and kind emails. Appreciate your speedy response."

Once things got straightened out with the bankruptcy and new ownership, Alltrue is back and wonderful to do business with. I had a recent experience where I wanted to order something as a one-off and couldn't find anywhere on the website to do that. I contacted them by email and heard back quickly. My request was taken care of efficiently and quickly. Can't wait for my item to arrive!

The products are beautiful and the boxes are always full of wonderful surprises. If you don't want to be surprised, you can always go online and choose what you want. Anytime I've had an issue with a delivery, customer service has been amazing! I recently did not receive a box, and they shipped out another one free of charge the same day I contacted them!

amazing service, went above and beyond - thank you so much

I absolutely love this company, and the products I get every quarter. Its such a nice treat and more affordable than the other options with stuff that helps people and the environment! I had an interaction with Customer Service yesterday that was EXCELLENT. 1) I could just email them and it didn't reroute me 100 times, 2) they responded SO FAST and provided a remedy, 3) the same person responded to my follow up. Can't ask for better nowadays

Been a member for over a year it started out as a gift which I loved & I continue to give out as a gift. It has been great trying new products, the customer service has been timely, courteous & helpful. Only complaint is I wish they had more products.